
Insurance · 7.5k people
Product Manager, Workers Compensation
Posted 14 Oct
What’s this role about? The Product Manager defines and maintains the product vision, strategy, and roadmap for Workers' Compensation business capabilities. They collaborate with stakeholders and delivery teams to translate strategic objectives into prioritized plans and measurable business value.
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Company
About CNA Insurance CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
CNA Insurance

Responsibilities
- Performs a combination of duties in accordance with departmental guidelines
- Partners with business stakeholders to support the Workers’ Compensation line of business through ongoing system enhancements, maintenance activities, and operational support.
- Owns and has final accountability for the product vision, strategy, roadmap, priorities, and business outcomes for their product area.
- Collaborates with business stakeholders and technology teams to translate strategic initiatives into prioritized capabilities and delivery plans.
- Develops, maintains, and communicates a prioritized product roadmap and backlog, ensuring alignment to business objectives and delivery of measurable value.
- Develops detailed requirements and acceptance criteria
- Partners with system architects to prioritize architecture work aligned with the architectural runway and business priorities
- Provides strategic insights into work activities to help development teams in sizing
- Participates in release management and solution validation, including working closely with application support teams to prioritize system defects and user feedback.
- Support change management, training and communication needs.
- Supports the development of a high performing Product Management team at CNA. Provides leadership and mentoring, coaching and development support to empower Product Owners to proactively manage product backlogs to deliver business value.
- May perform additional duties as assigned.
- Typically AVP or above
Qualification
- Ability to transform circulars, bulletins, meeting notes, and e-mails into detailed requirements to enhance our core internal systems.
- Proven ability to effectively coach, develop, mentor and inspire a team
- Expert domain knowledge of the solutions being developed and proven ability to deliver outcomes across business functions in pursuit of value within their area of expertise and for the company
- Proven ability to think strategically and develop plans and roadmaps to realize outcomes aligned with business strategy
- Strong ability to resolve conflicts, facilitate discussions, propose viable alternatives, and consider different approaches
- Proven ability to interact effectively with stakeholders at all levels, including business and technical/product teams; building and maintaining collaborative relationships
- Ability to pivot and enact change quickly
- Excellent interpersonal, presentation, verbal and written communication skills
- Proven ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- Strong leadership and management skills, demonstrating integrity and professionalism
- Growth mindset with a willingness to experiment, learn, and continuously adapt, including leveraging emerging AI capabilities to improve products, processes, and team effectiveness
- Bachelor’s degree, with Master's preferred, in a related discipline or equivalent work experience
- Typically a minimum of ten years of related work experience, preferably as a Product Manager, Product Owner or equivalent role
- Successful track record with Agile methodologies
- Applicable certifications preferred - SAFe PO/PM, CSPO or PSPO
- Demonstrated curiosity and experience evaluating, piloting, or scaling AI-enabled capabilities to solve business problems and improve user experiences
- #LI-Hybrid
- #LI-DM1
- In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
- CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
Benefits
- Comprehensive benefits package
- Financial wellbeing support
- Physical wellbeing support
- Emotional wellbeing support
- Social wellbeing support
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