Office Services Manager - Law Firm

About K2 Services This page is no longer active, as K2 Services is now Opensity Solutions.

K2 Services

Law FirmsTrainingAdvanced ApplicationsManaged ServicesEngineeringiManageHelp DeskManaged ServicesConsultingLegal/IT

K

opensitysolutions.com

201-500 employees

IT Services and IT Consulting

Chicago, Illinois

Privately Held

37k LinkedIn followers

• Serve as the primary point of contact for the client and on-site team.
• Build strong client relationships and ensure exceptional service delivery.
• Understand client expectations and proactively address needs and concerns.
• Identify opportunities to improve service and operational efficiency.
• Lead, coach, and develop all on-site employees.
• Recruit, interview, onboard, train, and manage staff.
• Create schedules to ensure appropriate coverage and operational efficiency.
• Foster a professional, collaborative, service-focused team environment.
• Oversee daily reception, records and office services.
• Ensure requests are completed accurately and within established service
• standards.
• Maintain professional, organized client-facing spaces.
• Coordinate mail, packages, couriers, office moves, equipment, and workspace
• needs.
• Monitor staffing, productivity, and service performance.
• Prepare operational reports and support client reviews.
• Identify and implement process improvements that enhance efficiency and
• service quality.
• Ensure compliance with company policies, client requirements, and safety
• procedures.

• High School Diploma required; Associate’s or Bachelor’s degree preferred.
• Previous supervisory or management experience in client service, hospitality,
• workplace services, office services, or a professional services environment.
• Strong leadership, communication, and relationship-building skills.
• Highly organized, detail-oriented, and solutions-focused.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office.
• Ability to lift/move up to 40 lbs. and handle packages using carts with up to
• 75 lbs. capacity.
• The Compensation range for this role is 60,000 to 64,000 USD per year. Actual
• compensation within that range will be dependent upon the individual's location,
• skills, experience and qualifications.
• All eligible employees receive access to a comprehensive benefits package,
• Opensity provides equal employment opportunities to all applicants and employees
• and does not discriminate on the basis of race, colour, religion or creed, sex,
• We are committed to fair and barrier free recruitment, selection, and employment
• Candidates who require accommodation during any stage of the recruitment process
• are encouraged to advise our Talent team so appropriate support can be provided.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off