
Hospitality · 6.6k people
Marketing Director - Project Manager
Posted 20 Oct
What’s this role about? The role acts as a central coordinator for global marketing, translating commercial and trade priorities into actionable marketing plans across various channels. It involves managing paid media campaigns, overseeing web and SEO projects, and providing performance insights to business stakeholders.
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Company
About Soho House & Co. Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels. Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do
Soho House & Co.
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

Responsibilities
- Represent Global Marketing at trade meetings, feeding commercial business
- priorities back into the marketing team and translating them into appropriate
- marketing actions.
- Act as the central point of visibility across all marketing channels —
- working with each channel owner to understand current activity, upcoming
- plans and performance, so the wider business has a clear, single view of
- what's happening to support trade and commercial needs.
- Provide a first point of contact for the business on marketing-related trade
- queries, escalating and prioritising as needed.
- Act as the global point of contact for Operations marketing, supporting F&B
- initiatives designed to maximise revenue and footfall across Soho Houses
- globally.
- Partner with House and Operations teams to shape marketing support for
- commercial trading priorities.
- marketing plan, covering both long-term positioning and short-term tactical
- activity.
- Manage Google paid channels for Soho House bedrooms, including Metasearch,
- Performance Max (PMax) and Demand Gen campaigns, optimising spend and
- performance against commercial targets.
- Oversee Web and SEO projects on sohohouse.com, with a particular focus on
- optimising membership acquisition and application journeys.
- Work with digital and web teams to prioritise projects that improve
- conversion through the membership funnel.
- channels, translating results into clear, actionable insight for the wider
- team and business stakeholders.
- Maintain consistent reporting rhythms so channel performance is easy to track
- and communicate across the business.
- Provide hands-on support to the marketing team in using Claude (or equivalent
- AI tools) to optimise and streamline day-to-day output, sharing practical
- ways of working that save time across the team.
Qualification
- Proven experience across multi-channel marketing, ideally spanning both
- brand/commercial marketing and performance/paid media.
- Hands-on experience managing Google paid channels (Metasearch, PMax, Demand
- Gen) — bedrooms, travel or hospitality experience is an advantage.
- Strong working knowledge of SEO and web optimisation, particularly around
- acquisition and conversion journeys.
- Confident interpreting data and translating it into clear commercial
- narratives for varied audiences.
- Comfortable representing marketing in trade/commercial conversations,
- challenging assumptions and translating business priorities into marketing
- plans.
- A natural project coordinator — able to build a clear, accurate view of
- activity across multiple channels and stakeholders without owning every
- channel directly.
- Experience using AI tools (e.g. Claude) to improve team efficiency is a
- strong plus.
- Line management experience, or readiness to step into managing 3 direct
- reports.
Benefits
- Soho House offers competitive compensation packages that feature global benefits
- and perks. Whether you’re seeking entry-level employment or a new opportunity to
- expand your profession, we offer training to develop the technical and
- managerial skills necessary to grow your career.
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity
- of your choice.
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique
- food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on
- shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each
- month we hold a series of fun events which you can sign up to.
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