Marketing Operations Manager jobs in Boston, MA

The role involves managing CRM tools, creating documentation, and delivering training to ensure frictionless campaign operations. You will also partner with Product and Engineering teams to define requirements and influence the roadmap for new and existing tools.

You will own the CRM automation roadmap by designing and scaling AI-enabled tools to streamline campaign building, QA, and monitoring. You will partner cross-functionally to identify manual workflow bottlenecks and implement automated solutions to improve operational efficiency.

The role involves leading the implementation of marketing automation solutions using Salesforce Marketing Cloud and collaborating with internal teams to support platform governance. You will also contribute to solution design, conduct quality assurance testing, and monitor emerging martech capabilities to recommend stack enhancements.

You will lead the expansion of QA automation tooling and drive the transition from manual to automated workflows for marketing campaigns. Additionally, you will partner cross-functionally to define quality standards, track performance metrics, and scale testing programs across all audiences.

You will act as the primary point of contact between marketing teams and MarTech platforms, managing tool rollouts, adoption tracking, and workflow optimization. Additionally, you will facilitate experiments and synthesize feedback to drive operational excellence and improve marketing campaign execution.

The specialist supports the pharmaceutical review committee process by copyediting, proofreading, and tracking revisions for branded and non-branded communications. They ensure all materials meet editorial standards, medical terminology requirements, and FDA promotional guidelines while collaborating with cross-functional teams.

The Marketing Operations Senior Coordinator manages the end-to-end execution of firm webinars, including intake, planning, promotion, and technical coordination. They also support the marketing department by maintaining CRM data, generating reports, and collaborating on cross-departmental initiatives.

The Senior Manager leads operational planning and execution for healthcare professional engagement programs, including speaker bureaus and advisory boards. They drive cross-functional collaboration and oversee vendor governance to ensure compliant, efficient, and successful commercial launch execution.

Manage budgets, vendors, procurement, project schedules, and workflows across Marketing and Communications. Coordinate cross-functional initiatives, report on project and budget status, and improve operational processes and governance.