Sr Marketing Operations Coordinator

About DLA Piper DLA Piper is a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes. Every day we help trailblazing organizations seize business opportunities and successfully manage growth and change at speed. Through our pro bono work and community investment around the world, we help create a more just and sustainable future. Visit dlapiper.com to discover more.

DLA Piper

Global law firm located in more than 40 countries

D

dlapiper.com

5,001-10,000 employees

Law Practice

Global

2005

Partnership

433k LinkedIn followers

• The Marketing Operations Senior Coordinator plays a critical role in supporting
• firm practice leaders and lawyers, C-suite, and other marketing team members to
• support all aspects of the firm's webinars and similar marketing activities
• focused on showcasing the firm's thought leadership and brand differentiators in
• the marketplace. This role will be responsible for webinar intake, planning,
• promotion, and execution. This position requires an agile self-starter with
• accomplished critical thinking skills and can demonstrate excellent attention to
• detail. To be successful in this role, this position can prioritize and complete
• simultaneous projects with little to no supervision in a fast-paced environment.
• As a member of the Marketing Operations team, you would drive operational
• excellence and collaboration throughout the MBD department in support of firm
• priorities. You will collaborate closely with the Senior Manager of Marketing
• Operations to execute tactically complex, cross-department and interdepartmental
• initiatives that require strategic coordination and collaboration.
• Serves as a liaison for webinar support; this includes, but is not limited
• to, serving as the primary point of contact to drive webinar execution by
• joining planning calls, drafting electronic invites, scheduling tech runs,
• coordinating email schedules, requesting CLE credits, attending webinars, and
• keeping stakeholders informed.
• Ability to prioritize competing deadlines, anticipate client needs, and
• proactively troubleshoot to deliver accurate and valuable services on time.
• Provides support to the firm’s webinar programs by using strong
• organizational skills and exhibiting strong attention to detail, including
• cross‑functional coordination for logo placements, branded content creation,
• and presence during webinars.
• Ability to utilize company resources to complete tasks.
• Assists in compiling presentations, key metrics, and reports for leadership.
• Utilizes ServiceNow to track workflow; InterAction and MS Dynamics for CRM;
• and the Zoom webinar platform.
• Assists with day‑to‑day requests such as bio updates, reports, and research
• in accordance with SLA turnaround times.
• Actively participates in lawyer meetings as requested or appropriate.
• Other duties as assigned.
• Have working knowledge of webinar operations and marketing. Must know how to do
• and manage firm webinars. Proficient in working with Zoom or other webinar
• platforms. Familiarity with ServiceNow is a plus. Excellent project management
• and organization skills. Strong attention to detail and ability to adhere to
• strict and moving deadlines. Confident with the ability to build relationships
• with internal and external contacts as well as practice and firm leaders. Have
• the ability to prioritize and complete simultaneous projects with little to no
• supervision in a fast-paced environment. Proficiency with MS
• Word/Excel/PowerPoint, particularly CoPilot.
• Bachelor’s Degree in Marketing, Communications, Business or related field.
• 3 years’ experience in marketing and/or business development in a law firm or
• business professional environment. Webinar and project management experience
• required.

• While the specific job requirements of a DLA Piper position may vary depending
• upon scope of the job and area of specialty, there are certain universal
• requirements that are expected of all DLA Piper employees, which include but are
• Effectively communicate, verbally and in writing, with clients, lawyers,
• business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an
• efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as
• required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as (a) working at a
• computer for extended periods of time, including on-screen reading and
• typing; (b) participating in digital/virtual conference calls; (c)
• participating in meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced
• environment.
• Perform all other duties, tasks or projects as assigned.
• Our employees are expected to embrace and uphold our firm values as a part of
• our DLA Piper culture. We are committed to excellence in how we represent our
• clients and develop our people.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a
• negligible amount of force frequently or constantly to lift, carry, push, pull
• or otherwise move objects, including the human body. Sedentary work involves
• sitting most of the time. Jobs are sedentary if walking and standing are
• required only occasionally and all other sedentary criteria are met.
• The individual selected for this position may have the opportunity for a hybrid
• work arrangement comprised of remote and in-office work, the requirement for
• which will be determined in coordination with the hiring manager or supervisor
• and may be modified in the firm’s discretion in the future.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)