Senior Brand & Product Marketing Manager (6 Month FTC)

About Community Fibre Whichever way you look at it, we are London’s best broadband:​ - London's fastest broadband network​ - London’s best quality broadband network (Opensignal)*​ - Which? Greatest Value Broadband Provider**​ - London’s most reliable broadband experience (Opensignal)*​ - Excellent-rated service (4.7 out of 5 stars on Trustpilot)​ - A 100% full fibre network, committed to 100% sustainability​ This means you can switch with confidence to Community Fibre, London’s best broadband.​ * Opensignal Awards ‘UK: Fixed Broadband Experience Report’, Dec 2024. ​ **Which? Community Fibre broadband review published 19th Mar 2025.​

Community Fibre

London's best broadband provider - outstanding speeds and reliability for London's residents and businesses.

Fibre BroadbandTelecommunicationsBroadbandand Internet Connection

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C

communityfibre.co.uk

501-1,000 employees

Telecommunications

London, England

2013

Privately Held

29k LinkedIn followers

Raised $1.3B

• We’re the only provider in London offering residential broadband speeds of up
• to 5Gbps.
• Our network covers 1.3 million properties in London, which is more than one
• third of homes in the UK’s capital city.
• We have over 800,000 properties under wayleave agreement and are currently
• working in partnership with more than 200 of London’s biggest landlords.
• We have connected 720 community spaces in 24 boroughs, giving more Londoners
• free access to fast, reliable broadband.
• We’re proud of our achievements so far, but we are not complacent and definitely
• not stopping here. To help us get to our future, we’re looking for forward
• thinkers, people with big ideas, people passionate about technology and most
• importantly hard working team players to join us and be a part of our growing
• business.
• You’ll be responsible for connecting Community Fibre’s brand, products and
• propositions with the audiences they serve. Working cross-functionally with
• Marketing, Commercial, Product and Sales, you’ll drive alignment around how
• Community Fibre presents its products and value to market. You’ll ensure
• products and propositions are clearly differentiated, consistently communicated
• and effectively brought to market to strengthen product adoption and commercial
• performance.
• You’ll also lead the Brand & Campaign Creative Manager to support effective
• creative delivery, providing brand and creative oversight across integrated
• campaigns to champion brand consistency across all acquisition touchpoints.
• The earliest that this appointment can begin is January 2027.
• Please also send, along with your CV, example/s of relevant cross-channel you
• have done.
• propositions and messaging grounded in customer needs, commercial priorities and
• competitive insight. Ensure benefits are clearly and consistently articulated
• across marketing, sales and customer communications.
• Brand strategy & editorial oversight: Own and evolve brand positioning and
• messaging architecture. Provide teams, agencies and partners with clear guidance
• to deliver a distinctive and consistent brand experience, including on-brand
• adoption of creative and editorial guidelines, endorsements and awards.
• Brand development & stewardship: Oversee the development of Community Fibre’s
• brand in line with marketing and business strategy, translating strategic
• direction into clear priorities and activity. Champion consistent brand
• positioning and application across customer touchpoints.
• Go-to-market strategy & product launches: Collaborate with Commercial to
• develop the marketing approach for new products, propositions and initiatives,
• aligning audience, proposition, pricing, positioning, channels and promotion
• with key stakeholders. Translate this into clear go-to-market guidance.
• Integrated campaign & creative oversight: Provide brand and creative marketing
• oversight across campaign development, ensuring creative aligns with agreed
• strategy, audience, proposition and messaging. Line-manage and support the Brand
• & Campaign Creative Manager in delivering effective, consistent creative.
• measurements frameworks for brand and product marketing activity, using
• performance and customer insight to refine future strategy. Act as the senior
• marketing lead across brand and product initiatives, aligning stakeholders
• across Marketing, Commercial, Sales and other teams.
• Customer, audience & competitive insight: Build understanding of priority
• audiences through customer, performance and market insight. Monitor competitor
• propositions, pricing, positioning and activity, translating insight into
• recommendations for brand, product and commercial strategy.
• 8+ years working across brand, product, content or integrated marketing, with
• demonstrable experience developing positioning, messaging and customer-facing
• propositions.
• Exceptional positioning, messaging and copywriting skills, with demonstrable
• experience translating complex products and propositions into clear, compelling,
• customer-facing communications across multiple marketing channels.
• Strong understanding of brand development, product marketing and go-to-market
• principles, with the ability to translate business and commercial priorities
• into effective marketing activity.
• Proactive, cross-functional collaborator and problem-solver, skilled at
• aligning and influencing stakeholders across Marketing, Commercial, Product,
• Sales and other business functions.
• Commercially minded with experience using customer, market, competitor and
• performance insight to inform positioning, propositions and marketing decisions.
• Highly organised and detail-oriented with the ability to balance multiple
• priorities and deliver effectively in a fast-paced environment.
• positioning, developing and maintaining brand, messaging and editorial
• frameworks, with a deep understanding of brand consistency and governance.
• Fluent in both verbal and written English, with the ability to confidently
• simplify complex propositions into clear, compelling customer messaging.
• Degree in Marketing, Communications or a related field.

• Be part of an exciting scale up business where you can bring your ideas,
• bring your knowledge, we value your contribution
• staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each
• year of service up to 28 days