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Axon

Public Safety · 5.4k people

Implementation Business Analyst II

Posted 20 Oct

What’s this role about? Business analysts partner with public safety agencies to design, configure, and implement mission-critical SaaS solutions. They translate complex operational needs into technical requirements while collaborating with cross-functional teams to ensure successful project delivery.

Chicago, Illinois
Remote
$79K – $126K
Full-time
2-5 years exp
Bachelor degree

Skills required

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Company

About Axon Axon is the global leader in public safety technology, relentlessly innovating to protect more lives in more places. We’re transforming public safety by building advanced devices, intelligent software and AI that protect life. Our ecosystem supports everyone who takes on the responsibility of public safety, enterprise security and national security — from first responders and governments to companies, frontline workers and communities. Our trusted network connects TASER energy devices, cameras and sensors including body-worn, fixed and in-car cameras, drones and robotics, digital evidence and records management, real-time operations, immersive VR training and AI-powered capabilities. At the heart of our mission is a bold goal: cut gun-related deaths between police and the public by 50% by 2033. Want your work to have real-world impact? Join us: axon.com/careers

Axon

Electronics ManufacturingTechnologySoftware DevelopmentR&DNew Product MarketingLaw Enforcement SalesResearch and Developmentartificial intelligencevirtual realityPublic Safety
A
1,001-5,000 employees
Public Safety
Public Company
189k LinkedIn followers
Raised $3B

Responsibilities

  • technology. In this role, you'll partner with public safety agencies to
  • understand operational needs, design solutions, and configure software that
  • supports mission-critical work. As part of a collaborative, cross-functional
  • deployment team, you'll help deliver successful implementations across an
  • industry leading public safety SaaS platform. Business Analysts follow two
  • tracks; as a consultative customer partner or a technical builder, you'll have
  • opportunities to solve meaningful problems, work directly with customers, and
  • grow with a team whose work directly supports the agencies protecting our
  • communities.

Qualification

TechnologySoftwareCustomer Service & SupportGovernment & Public SectorConsulting
  • equivalent.
  • 2-3+ years of relevant SaaS implementation experience
  • Experience working with or in Law Enforcement.
  • Experience managing process improvement or facilitating change management
  • amongst teams.
  • Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
  • Self-starter who thrives with problem-solving and embraces ambiguity.
  • Willingness to join forces and drive company-wide initiatives across multiple
  • departments.
  • Technical delivery experience and/or coding language knowledge.
  • Must pass a Criminal Justice Information Services (CJIS) background check and
  • maintain confidential and highly sensitive information.

Benefits

  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices
  • Benefits listed herein may vary depending on the nature of your employment and
  • the location where you work
  • Axon is a total compensation company, meaning compensation is made up of base
  • pay, bonus, and stock awards. The actual base pay is dependent upon many
  • factors, such as: level, function, training, transferable skills, work
  • experience, business needs, geographic market, and often a combination of all
  • these factors. Our benefits offer an array of options to help support you
  • physically, financially and emotionally through the big milestones and in your
  • everyday life. To see more details on our benefits offerings please visit
  • https://www.axon.com/careers [https://www.axon.com/careers].
  • Base Pay Range
  • $78,975—$126,360 USD
  • Axon is a total compensation company, meaning compensation is made up of base
  • pay, bonus, and stock awards. The actual base pay is dependent upon many
  • factors, such as: level, function, training, transferable skills, work
  • experience, business needs, geographic market, and often a combination of all
  • these factors. Our benefits offer an array of options to help support you
  • physically, financially and emotionally through the big milestones and in your
  • everyday life. To see more details on our benefits offerings please visit
  • https://www.axon.com/careers [https://www.axon.com/careers].
  • Base Pay Range
  • $78,975—$126,360 USD
  • Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think
  • big with a long-term view because we want to reinvent the world to be a safer,
  • better place. We are also committed to building diverse teams that reflect the
  • communities we serve.
  • Studies have shown that women and people of color are less likely to apply to
  • jobs unless they check every box in the job description. If you’re excited about
  • this role and our mission to Protect Life but your experience doesn’t align
  • perfectly with every qualification listed here, we encourage you to apply
  • anyways. You may be just the right candidate for this or other roles.
  • The above job description is not intended as, nor should it be construed as,
  • exhaustive of all duties, responsibilities, skills, efforts, or working
  • conditions associated with this job. The job description may change or be
  • supplemented at any time in accordance with business needs and conditions.
  • We collect personal information from applicants to evaluate candidates for
  • employment. You may request access, deletion, or exercise other CCPA rights
  • at axongreenhousesupport@axon.com [axongreenhousesupport@axon.com] or via
  • For more information, please see the Your California Privacy Rights section of
  • Axon’s mission is to Protect Life and is committed to the well-being and safety
  • of its employees as well as Axon’s impact on the environment. All Axon employees
  • must be aware of and committed to the appropriate environmental, health, and
  • safety regulations, policies, and procedures. Axon employees are empowered to
  • report safety concerns as they arise and activities potentially impacting the
  • environment.
  • Phishing alert:  Axon will never ask you to pay for any part of the hiring
  • process, including training, equipment, or background checks. We do not make job
  • offers via text message, WhatsApp, or instant messaging platforms without a
  • formal interview process.  All legitimate job openings are listed on our
  • official careers page at https://www.axon.com/careers
  • [recruitingops@axon.com].

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