CCompass Group logo

Compass Group

Food and Beverage Services · 58k people

HUMAN RESOURCES MANAGER

Posted 29 Oct

What’s this role about? The People & Talent Manager will drive the execution of engagement, learning, and development strategies to enhance the workplace experience. They will partner with business leaders to set service standards, coach team members, and oversee talent management initiatives including succession planning.

Boston, Massachusetts
On-site
$115K – $120K
Full-time
5-10 years exp
Bachelor degree

Skills required

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Company

About Compass Group Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.

Compass Group

Food ServiceSupport ServicesBusiness & IndustryHealthcare and SeniorsEducationSports and LeisureDefence Offshore & RemoteInternational ClientsContract Cateringand Facilities Management
CCompass Group logo
10,001+ employees
Food and Beverage Services
Public Company
454k LinkedIn followers
Raised $2.5B

Qualification

Human ResourcesManagement & LeadershipHospitalityFood & Beverage

Benefits

  • Other Forms of Compensation: $7k - $8k annual bonus
  • Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !
  • This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary
  • We are seeking a hospitality obesessed People & Talent Manager for a high-volume, highly visible, campus dining account. Our business savvy human resources leader must be proactive with demonstrated passion, drive, & motivation to create value through direct and personal impact on the business. Please note - this is a full time, on site role.
  • The great things you will be doing:Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience;  Work directly with R/A business leaders to set the highest quality and service standards; partners with operations to encourage, empower, train, develop team members to be their best in their career. Critical to this HR leader's success? Their ability to leverage our COEs to identify optimal solutions; to partner effectively with leadership, ensuring timely execution of critical objectives.
  • Key Responsibilities: •    Oversees R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.•    Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures •    Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success; Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.•    Ensure consistent and effective implementation of learning & development platforms across the business; Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings. •    Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities. •    Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement•    Propose learning solutions to address performance gaps•    Serve as Talent Management strategist - drives succession planning for frontline associates; ensures leadership pathways and professional development opportunities for all staff (to include internal mentorship programs)•    Partner with the broader Talent Acquisition team, with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment. Grow our  “ready now” benchQualifications
  • Qualifications and Experience:The successful candidate will have a proven track record of professional HR leadership accomplishments. They are forward-thinking and eloquent; they quickly gain credibility based on demonstrated performance coupled with tactful, emotionally intelligent communication. This individual understands that our culture is value driven, and highly entrepreneurial.  They are a strong leader with proven strategic abilities, and have a proven ability to work at the highest levels of an organization while relating well to the general workforce.
  • Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.  Labor relations experience is a plus.•    At least 2 years of experience in luxury business setting; Management/People experience within the hospitality industry a plus•    Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management•    Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.
  • Apply to Restaurant Associates today!
  • Restaurant Associates is a member of Compass Group USA
  • Click here to Learn More about the Compass Story
  • Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
  • Associates at Restaurant Associates are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Applications are accepted on an ongoing basis.
  • Restaurant Associates maintains a drug-free workplace.
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
  • https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
  • Req ID:  1577298
  • Restaurant Associates
  • Johanna P Heidler
  • [[req_classification]]

Job description

Salary: $115000 - $120000 / yr

  • Other Forms of Compensation: $7k - $8k annual bonus
  • Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !
  • This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary
  • We are seeking a hospitality obesessed People & Talent Manager for a high-volume, highly visible, campus dining account. Our business savvy human resources leader must be proactive with demonstrated passion, drive, & motivation to create value through direct and personal impact on the business. Please note - this is a full time, on site role.
  • The great things you will be doing:Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience;  Work directly with R/A business leaders to set the highest quality and service standards; partners with operations to encourage, empower, train, develop team members to be their best in their career. Critical to this HR leader's success? Their ability to leverage our COEs to identify optimal solutions; to partner effectively with leadership, ensuring timely execution of critical objectives.
  • Key Responsibilities: •    Oversees R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.•    Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures •    Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success; Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.•    Ensure consistent and effective implementation of learning & development platforms across the business; Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings. •    Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities. •    Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement•    Propose learning solutions to address performance gaps•    Serve as Talent Management strategist - drives succession planning for frontline associates; ensures leadership pathways and professional development opportunities for all staff (to include internal mentorship programs)•    Partner with the broader Talent Acquisition team, with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment. Grow our  “ready now” benchQualifications
  • Qualifications and Experience:The successful candidate will have a proven track record of professional HR leadership accomplishments. They are forward-thinking and eloquent; they quickly gain credibility based on demonstrated performance coupled with tactful, emotionally intelligent communication. This individual understands that our culture is value driven, and highly entrepreneurial.  They are a strong leader with proven strategic abilities, and have a proven ability to work at the highest levels of an organization while relating well to the general workforce.
  • Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.  Labor relations experience is a plus.•    At least 2 years of experience in luxury business setting; Management/People experience within the hospitality industry a plus•    Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management•    Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.
  • Apply to Restaurant Associates today!
  • Restaurant Associates is a member of Compass Group USA
  • Click here to Learn More about the Compass Story
  • Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
  • Associates at Restaurant Associates are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance

Commuter Benefits

  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Applications are accepted on an ongoing basis.
  • Restaurant Associates maintains a drug-free workplace.
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
  • https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
  • Req ID:  1577298
  • Restaurant Associates
  • Johanna P Heidler
  • [[req_classification]]

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