WWayfair logo

Wayfair

Retail · 15k people

Senior Manager Field Compensation

Posted 19 Oct

What’s this role about? Design, model, benchmark, and govern incentive compensation plans for Physical Retail roles, ensuring they motivate field teams and support business objectives. Analyze plan performance and costs, develop reporting and recommendations, and advise senior Legal, Sales, Finance, and business leaders on scalable compensation strategies.

Boston, Massachusetts
Hybrid
$147K – $167K
Full-time
5-10 years exp
Mid-Senior level
4 Copley Place - Floor 7, Boston, MA 02116
Bachelor degree

Skills required

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Company

About Wayfair Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

Wayfair

E-CommerceTechnologyOnline RetailInternet MarketingSoftware EngineeringCustomer ServiceSalesInbound SalesInterior DesignEngineering
WWayfair logo
10,001+ employees
Retail
2002
Public Company

Responsibilities

  • Partner with senior Legal, Sales, Finance, and Business leadership to design and develop innovative sales incentive compensation plans for various roles in Physical Retail.
  • Conduct comprehensive modeling and what-if analysis to assess the financial impact and motivational effectiveness of proposed plan designs.
  • Perform annual benchmarking against industry and peer group data to ensure our compensation programs are competitive and aligned with best practices.
  • Develop and formalize plan documents, policies, and governance frameworks to ensure clarity, consistency, and compliance.
  • Support development of dashboards and reporting to track key performance indicators (KPIs) such as plan effectiveness, cost of sales, quota attainment, and payout distributions.
  • Analyze plan performance and provide actionable insights and data-driven recommendations to leadership for continuous improvement.
  • Balance launching new compensation strategies in emerging business lines with creating long-term standardized and scalable solutions.

Qualification

Human ResourcesFinance & AccountingManagement & LeadershipSalesRetail

Required

  • Bachelor’s degree in Finance, Business Administration, Economics, or a related quantitative field.
  • 7+ years of progressive experience in compensation, sales compensation, sales operations, and/or incentive compensation with at least 2 years focused directly on incentive compensation design and administration.
  • Advanced proficiency in Microsoft Excel or Google Sheets, including experience building complex financial models, pivot tables, and using advanced functions.
  • Deep understanding of various sales incentive structures (e.g., commission rates, accelerators, MBOs, SPIFFs) and their application to different sales roles and business goals.
  • Proven ability to analyze large, complex datasets and translate them into clear, actionable insights for a senior audience.

Preferred

  • Certified Sales Compensation Professional (CSCP) designation.
  • Hands-on experience managing or administering a leading Incentive Compensation Management tool (e.g., Xactly, Varicent, CaptivateIQ).
  • Experience with CRM systems (e.g., Salesforce)
  • Experience with data visualization tools like Tableau or Power BI.
  • Experience working in a global, matrixed organization, preferably in retail.
  • For more information about applying for a career at wayfair, visit our FAQ page here.
  • About Wayfair Inc.
  • Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

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