Product Solutions Analyst

About SS&C Technologies SS&C is a leading global provider of mission-critical, cloud-based AI-enabled solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 23,000 financial services and healthcare companies, with over 29,000 employees and operations in more than 35 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world. +++++++++++++++++ ALPS Portfolio Solutions Distributor, Inc., ALPS Advisors, ALPS Funds and SS&C Technologies are affiliated. Distributed by ALPS Portfolio Solutions Distributor, Inc. AN INVESTMENT IN THE FUNDS INVOLVES RISK, INCLUDING LOSS OF PRINCIPAL. AN INVESTOR SHOULD CONSIDER INVESTMENT OBJECTIVES, RISKS, CHARGES AND EXPENSES CAREFULLY BEFORE INVESTING. TO OBTAIN A PROSPECTUS, WHICH CONTAINS THIS AND OTHER INFORMATION, CALL 1.877.398.8461 OR VISIT WWW.ALPSFUNDS.COM. READ THE PROSPECTUS CAREFULLY BEFORE INVESTING.

SS&C Technologies

portfolio managementtradingprivate equityfund of funds and hedge fund administrationinstitutional outsourcingfinancial services softwareASPBPOand License

S

ssctech.com

10,001+ employees

Financial Services

Windsor, CT

1986

Public Company

430k LinkedIn followers

Raised $750M

• The Product Solutions team serves as a team of passionate product experts
• leading the way in setting the bar for customer satisfaction. The team focuses
• on resolving some of the most complex product issues for our hedge fund and
• traditional asset management clients.
• Why You Will Love It Here!
• Flexibility: Hybrid Work Model and Business Casual Dress Code, including
• jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program,
• Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of
• Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!
• Collaborate with all teams within SS&C Eze, including Client Service,
• Software Development, Product Management, and Sales. Assessing,
• troubleshooting, and tracking requests while providing real-time solutions
• Complete an extensive onboarding program to gain expertise in the enterprise
• SS&C Eze Order Management System.
• Through training, gain a strong understanding of the financial technology and
• investment management industry.
• Develop various technical skills through hands-on training (SQL, C#,
• PowerShell, etc.).
• Triage, diagnose, and resolve client-impacting incidents and problems.
• Work directly with R&D to complement the design of future product
• enhancements and advocate for product supportability improvements.
• Participate in various R&D forums (Agile Sprint reviews, Scrums meetings,
• etc.)
• Produce documentation on product functionality, troubleshooting procedures,
• and other topics, for training and reference purposes.
• Establish strong relationships and clear lines of communication with all
• internal teams, including global colleagues.

Required

• Bachelor’s degree or higher, from an accredited educational institution.
• STEM, IT and business/finance backgrounds preferred.
• Interest in the financial technology and investment management industry.
• Strong analytical skills and problem-solving abilities
• Ability to learn quickly, effectively prioritize, and execute tasks in a
• fast-paced environment.
• Ability to work both independently and within a team.
• Strong communication skills, both written and verbal.

Preferred

• Technical skills: Microsoft SQL, Excel, C#, XML/XLST, Salesforce, Atlassian
• JIRA, PowerBI.
• Experience with enterprise and/or SaaS support.
• Investment industry skills: Bloomberg, FactSet, FIX Protocol, CFA or related
• certification(s)
• Thank you for your interest in SS&C! If applicable, to further explore this
• opportunity, please apply directly with us through our Careers page on our
• corporate website: www.ssctech.com/careers [http://www.ssctech.com/careers].
• Unless explicitly requested or approached by SS&C Technologies, Inc. or any of
• SS&C Technologies offers a comprehensive total rewards package designed to
• support your wellbeing, growth, and future. Our benefits include medical,
• dental, and vision coverage; a 401(k) plan with company match; paid time off,
• holidays, and parental leave; and professional development reimbursement
• opportunity.
• Actual base salary will vary based on several factors, including but not limited
• to relevant skills, prior experience, education, demonstrated performance, and
• geographic location. Illinois: The expected base salary for the position is
• between 70000 USD to 100000 USD. Massachusetts: The expected base salary for the
• position is between 70000 USD to 100000 USD. In addition, employees in this role
• may be eligible for consideration on an annual basis for a discretionary bonus
• and/or equity awards, such as restricted stock units or stock options, based
• upon individual and business performance at the company’s discretion.
• Applications will be accepted on an ongoing basis until the position is filled.
• SS&C Technologies is an Equal Employment Opportunity employer and does not
• discriminate against any applicant for employment or employee on the basis of
• race, color, religious creed, gender, age, marital status, sexual orientation,
• national origin, disability, veteran status or any other classification
• protected by applicable discrimination laws.

• 401k Matching Program
• Professional Development Reimbursement
• Flexible Personal/Vacation Time Off
• Sick Leave
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Parental Leave
• Fitness Club Discounts
• Travel Discounts