Marketing Operations Manager

About Mimecast 42,000 organizations. 175+ countries. 27 million people. For over 20 years, Mimecast protected the channel where work was most concentrated. The channel has changed. Today we're a unified platform that secures humans, data, and AI — because the attack surface is no longer a network. It is the workforce itself, now joined by AI agents that act with human permission and move at machine pace. Every employee. Every agent. Every file they touch. All of it protected so the work people do, and the work they do with AI, stays whole. Work Protected.

Mimecast

We secure humans, data & AI. To protect your work.

Email SecurityEmail ContinuityEmail ArchivingServices for Microsoft Office 365Web SecurityCyber ResilienceAwareness Trainingand Human Risk Management

M

mimecast.com

1,001-5,000 employees

Computer and Network Security

London, England

2003

Privately Held

126k LinkedIn followers

Raised $90.4M

• Take an audience-first approach to every campaign: build, segment, and continuously optimise target lists so each send reaches the right audience against that campaign's specific objective.
• Own campaign orchestration end to end, turning requirements into scalable, self-service workflows that free marketers from manual list-building and repetitive setup.
• Act as the hands-on technical partner behind complex, multi-region programs from webinars and events to intent-driven lifecycle campaigns.
• Own lead scoring end to end: build the model, validate it against pipeline outcomes, and evolve it from rules-based to predictive.
• Govern data quality and enrichment across the funnel: cleansing, deduplication, and enrichment that keeps data usable. Extending data ownership beyond the marketing automation platform in partnership with GTM Operations and IT.
• Bring strong command of lead routing tools with such as Traction and Qualified, so every lead lands with the right person, at the right time, for timely evaluation and follow-up.
• Direct and continuously improve the AI agents responsible for campaign orchestration, lead scoring, and routing. You will set the rules, review the output, and make judgement based decisions.
• Manage campaign activation via Marketo and Salesforce, alongside intent and enrichment tools like 6Sense, Qualified, and UserGems, so signal flows cleanly from first touch through to conversion.
• Be the consultative partner marketers turn to for managing lead quality and follow up.
• Help the wider team get more from AI and automation, building confidence and self-sufficiency as our tools mature.
• Partner across GTM, Data, IT, Legal teams to enable campaign solutions that are fast, reliable, and responsible.

• Solid experience marketing operations, demand generation operations, role with direct ownership of lead management, scoring, routing and data quality.
• Hands-on experience with Marketo and Salesforce, including how lead and account data flows between them.
• Experience with intent and automation platforms such as 6Sense, Clay, G2 and Usergems. Understand signal quality, not just tool configuration.
• Expertise in lead routing and lifecycle tools such as Traction (or an equivalent LeanData), and how routing logic connects to scoring, territory rules, and sales handoff.
• Experience creating automations, integrations, internal tools, or AI-powered workflows that have been adopted by their intended users.
• Comfort working with data, APIs, and technical systems. You do not need to be a software engineer. You should be interested in building, troubleshooting, and continuing to develop your technical skills.
• The ability to understand complex or evolving business needs and translate them into practical, scalable solutions.
• Clear communication and documentation skills for non-technical audiences.
• A continuous-improvement mindset and an interest in identifying opportunities, reducing bottlenecks, and making recurring work more efficient.
• The base salary range for this position is £60,000 - £90,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
• Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.
• Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
• Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
• Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

• Incentive plans