Life Sciences Product Liaison Director

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Salesforce

Enterprise Cloud Computing and Customer Relationship Management

S

salesforce.com

10,001+ employees

Software Development

San Francisco, California

Public Company

6.8M LinkedIn followers

Raised $25.1B

• Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations (e.g., from Veeva Vault to Agentforce Life Sciences).
• Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
• Evaluate and continuously refine implementation tools based on direct feedback from field deployments.
• Create reusable implementation assets, reference architectures, and training modules to build capability across our internal teams and SI Partner ecosystem.
• Serve as the primary subject matter expert, fostering collaboration between product engineering, field consultants, and customer implementation teams.
• Develop and deliver targeted technical enablement workshops and field guides to continuously upskill global teams.
• Lead technical discovery sessions to identify common requirements and integration needs across core commercial Life Sciences use cases.
• Partner closely with Product Management to prioritize feature enhancements based on implementation trends and high-impact customer needs.
• Publish solution blueprints and configuration best practices for recurring workflows to minimize the need for custom development.
• Consistently develop and deploy implementation accelerators and process improvements that measurably reduce time-to-value for customers.
• Lead regular internal and external enablement sessions to drive adoption of best practices.
• Drive continuous improvement in global Solution Design implementation assessment scores and support overall growth goals for the Life Sciences portfolio.

Required

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
• 10+ years of software implementation and integration experience within the Life Sciences industry.
• Demonstrated, focused expertise in designing and implementing Veeva Vault CRM solutions.
• Proven track record of developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes.

Preferred

• Applied experience using leading AI platforms (e.g., Claude, ChatGPT, Cursor) to develop software implementation tools, scripts, or operational accelerators.
• Experience managing, collaborating with, or leading offshore software development teams.
• Strong familiarity with the Salesforce platform and its broader integration ecosystem.
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
• In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
• At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $205,800 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

• Time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program