Associate Director, Digital Product Management

About Braven Braven empowers promising young people on their path to college graduation and strong first jobs. We believe that our next generation of leaders will emerge from everywhere, so we take a particular interest in ensuring our talent network is filled with people from underrepresented backgrounds. To do so, Braven partners with educational institutions, volunteer professionals, and employers to offer a rigorous and relevant career readiness course, that is followed by robust campus-based alumni programming. The course is targeted as a part of the sophomore or transfer junior experience. Through The Braven Accelerator, a hybrid online and in-person course, Braven Fellows will get: --Skills: learn the hard and soft skills companies and organizations want and practice them in mock professional settings. --Experience: apply skills to solve real-world challenges with a cohort of peers. --Coaching: receive small group and one-on-one coaching from a local young professional to achieve personal and professional goals. --Networking: expand one’s circle of champions to include motivated peers, supportive adults, and respected thought-leaders. The Braven Accelerator is principally facilitated by volunteer Leadership Coaches who come from all walks of life and all believe that our nation is better off when a person’s starting point does not limit their opportunities. Leadership Coaches guide our nation’s future leaders through this meaningful experience. At the same time, they develop and practice leadership and management skills that accelerate their own careers. They also develop their own network and deepen their connection to the community in which they live and/or work. This unique, high-impact volunteer opportunity employs a primarily virtual coaching model. From The Braven Accelerator will come a generation of leaders as diverse as our future demands.

Braven

Leaders emerging from everywhere, empowered to excel anywhere. Join us as we put education to work for college students.

EducationCareer PrepLeadership DevelopmentProfessional Training and CoachingHigher EducationE-learningand Workforce Development

See all employees

B

bebraven.org

51-200 employees

Higher Education

Chicago, IL

2013

Nonprofit

72k LinkedIn followers

Raised $1.9M

• Own a digital product point of view that evolves the product strategy and roadmap for a domain, balancing near-term program needs against longer-term platform investment across our digital product ecosystem and integrated tooling.
• Serve as the primary representative of your product domain to program leadership, cross-departmental stakeholders, and the broader Systems team
• Lead the end-to-end product lifecycle for digital tools and automations supporting your domain, from discovery and user story writing through technical scoping, backlog grooming, release management, and post-launch iteration.
• Partner closely with program leadership, e.g. the Head of Volunteer Programs, to deeply understand relevant user journeys, staff workflows, and pain points, translating ambiguous or competing needs into clear product requirements and priorities
• Lead stakeholder meetings, document requirements, and assess technical feasibility in collaboration with engineering and Salesforce partners
• Present strategic recommendations, roadmap updates, and product concepts to both technical and non-technical audiences, including senior leadership, with clarity and confidence
• Guide sprint planning and scrum operations for your domain's product work alongside the Technical Project Manager by bringing prioritized recommendations into the planning process
• Help to identify and prioritize the highest-impact automation opportunities using tools like Atlassian Jira and Confluence, Canvas, and Salesforce, including onboarding, workflows, milestone tracking, communications, and reporting
• Direct the documentation of current-state processes and design of future-state processes that meaningfully reduce manual effort for program staff
• Champion reusable automation components, integration patterns, and documentation standards for your domain
• Partner with engineering to monitor system performance and data integrity, identify failure points and technical debt, and drive continuous improvement
• Define and track clear metrics to evaluate the impact of automation on program efficiency and stakeholder experience, and use them to inform investment decisions
• Contribute to shaping the broader Digital Product Roadmap by surfacing domain-specific needs, recommending automation investments, and reporting on outcomes to leadership
• Support improvements to intake, planning, and delivery processes that make product and automation work more mature, scalable, and sustainable across the Systems team
• Stay current on trends in relevant program technology and automation tooling, including low-code/no-code platforms, workflow automation, and Salesforce ecosystem developments, bringing relevant insights and recommendations back to the team
• Balance innovative, forward-thinking about what's possible with pragmatic, real-world solutioning, and know when to lead with each
• Champion a culture of agile, user-centered product development within the Systems team and across Accelerator stakeholders
• Other duties, as assigned

Required

• 5–7 years of experience in product management, business systems, program operations, product operations, or a related role, including experience supporting cross-functional teams in an agile environment
• Authorized to work in the U.S.
• Braven doesn’t offer employment visa sponsorship

Preferred

• Demonstrated experience owning a product roadmap and driving automated workflows or digital products from ideation through launch
• Proven ability to translate ambiguous program or operational needs into clear product strategy, requirements, and user stories
• Strong presentation skills, with experience communicating technical concepts to both technical and non-technical audiences, including leadership
• Excellent analytical, creative problem-solving, and critical thinking skills
• Experience working in or alongside ed tech, a technology startup, or in a technical function at a nonprofit.
• Experience working with engineers
• Experience in a professional services, agency, or consulting environment
• Hands-on experience with automation platforms and capable of AI-assisted workflows or no-code/low-code tools used to build multi-step workflows
• Familiarity with Agile or Scrum methodologies
• Familiarity with UX design process and principles
• Experience with Salesforce or similar CRM/program management platforms
• Experience mentoring or informally leading other product, systems, or program staff
• Demonstrated commitment to building strong and welcoming cultures that help to develop others.
• Exemplification of Braven’s core values.
• Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.
• Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.
• Ability to work in person in Chicago (IL), New York City (NYC), or Newark (NJ) 3 days per week
• Travel 2-3 times/year
• Access to internet

• Braven offers opportunities for salary growth over time. We believe in compensating staff members fairly relative to one another, their qualifications, and their impact on the organization, and we take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each offer is carefully determined using external and internal benchmarks.
• The hiring range is determined by role scope, qualifications, and internal equity, with annual growth based on performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The hiring ranges for this role by geographic market are set forth as $95,900-$103,000 in Atlanta, $101,200-$108,700 in Chicago, and $111,300-$119,600 in Newark and New York City. This is based on a 50-hour workweek. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity.
• Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply.