
Business Consulting and Services · 2.5k people
Director, TechEx, Product & Delivery Management
Posted 8 Oct
What’s this role about? The primary responsibility is business development, including hunting new clients and building relationships to drive sales across the product management practice. Additionally, the role involves leading client engagements, ensuring project success, and mentoring teams within the Technology and Experience practice.
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Company
About West Monroe West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes. We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester. Share our passion at westmonroe.com.
West Monroe
We’re a global business and technology consulting firm passionate about creating value with our clients.

Responsibilities
- From designing customer-facing software to integrating complex platforms and
- leveraging actionable data, we partner with our clients to modernize every layer
- of your technology stack. Our product and engineering teams work on bringing
- modern architecture practices, cloud technologies, and industry expertise to
- build software that’s as smart as it is impactful.
- You will drive new opportunities for engagements spanning Product
- The primary responsibility of this role is business development (hunting new
- clients and building relationships with existing clients) and partnering with
- our industry teams to generate new business and pursue opportunities to drive
- sales across the practice with a focus on product management.
- Your additional responsibilities will include owning client relationships,
- leading engagements, ensuring a high level of client satisfaction and successful
- project outcomes, and supporting all aspects of growing capabilities and
- offerings.
- Lead and/or collaborate with industry segment teams and key accounts on
- account planning, and execute those plans for account growth
- Leverage your personal network of digital and product executive relationships
- (Chief Product Officers, Chief Digital Officers, Chief Information Officers,
- SVP – Product and Experience, Product Engineering Leads, etc.) to secure
- executive-level introduction meetings to generate new business at target
- accounts
- opportunities, designing solutions, developing
- proposals/SOWs, leveraging on-shore and near-shore delivery
- models, establishing relationships with clients and prospective clients, and
- helping to close new deals
- Develop go-to-market (GTM) messaging and sales materials to support business
- development for prospects and clients
- Create work plans, pricing estimates, and risk assessments for potential
- engagements
- Attend networking events and actively build and leverage a professional
- network and affiliate network in the local community
- Identify impactful partnerships that can become sales and revenue channels
- for product and software engineering capabilities, and work with our
- partnerships team to drive work through those partnerships, grow our
- relationships and invest in those partnerships
- Bring subject matter depth in imagining, designing, and managing development
- of bespoke digital products that capture real business value such that you
- can be a trust executive advisor to our most senior and sophisticated client
- executives
- Lead teams serving clients across industries as the engagement lead and
- owning overall accountability of successful delivery
- while demonstrating executive presence with high level client
- counterparts.
- executives to ensure value is realized and understood from our engagements
- technology that support business value and process efficiency across business
- and technical functions
- business objectives into Product Management engagement types and offerings
- industry-specific challenges
- Collaborate with national Technology & Experience leaders and across West
- Monroe’s industry and functional practices, to evangelize, develop and
- deliver multi-disciplinary, data-driven product
- management engagement types and offerings
- Collaborate with multidisciplinary teams across the firm to develop and
- enhance delivery capabilities across West Monroe’s practice areas
Qualification
- facing digital and/or global business and technology consulting firm
- including direct experience selling and delivering digital product management
- and advisory services, digital product build and software modernization
- services to executive-level corporate strategic buyers
- product strategies, augmenting and accelerating SDLC processes with
- AI, capturing product discovery/delivery metrics using leading
- frameworks (DORA, SPACE, and others), designing and building digital
- products, modernizing legacy software and implementing product processes and
- tools that enable effective product operations in a hybrid (onshore,
- nearshore, offshore) delivery setup
- Demonstrated experience selling into Fortune 1000, enterprise, and upper
- mid-market clients and commercial success in selling multiple multi-million
- dollar deals each year
- Demonstrated experience hunting, farming, and closing large scale product
- engineering opportunities leveraging on-shore and near-shore delivery
- models
- Expertise within sales strategy, business development, pricing, account
- management, sales operations, sales enablement, and bringing new products and
- services to market
- Ability to combine technical experience with other strong management and
- leadership skills, specifically expertise in client relationship management,
- and business case development of go-to-market practices (e.g., sales
- effectiveness, pricing, sales operations) and/or product delivery (e.g.,
- product management, user experience, software development)
- Bring product management market sales experience in one or more of these
- industries: Healthcare, Financial Services, Energy & Utilities, High-Tech and
- Software, Life Sciences, Private Equity, Consumer & Industrial Products, and
- Able to work independently and as a team player in coordinating and driving
- sales processes
- Ability to be in-person three days a week is required. Directors at West
- Monroe are expected to be in-person three days a week. This can include being
- present at client sites, in the market, or in-office for internal
- collaboration. There is flexibility and an understanding that schedules ebb
- and flow, but a core belief is that when we are together with our people and
- our clients, we build stronger relationships and are better equipped to sell
- and deliver value.
- Based on pay transparency guidelines, the salary range for this role can vary
- based on your proximity to one of our West Monroe offices (see table below).
- Information on our competitive total rewards package, including our bonus
- structure and benefits is here [https://www.westmonroe.com/careers/benefits].
- Individual salaries are determined by evaluating a variety of factors including
- geography, experience, skills, education, and internal equity.
- Employees (and their families) are covered by medical, dental, vision, and basic
- life insurance. Employees are able to enroll in our company’s 401k
- plan, purchase shares from our employee stock ownership program and be eligible
- to receive annual bonuses. Employees will also receive unlimited flexible time
- off and ten paid holidays throughout the calendar year. Eligibility for ten
- weeks of paid parental leave will also be available upon hire date.
- Seattle or Washington, D.C.
- $200,000—$250,000 USD
- Los Angeles
- $200,000—$250,000 USD
- New York City or San Francisco
- $200,000—$250,000 USD
- A location not listed above
- OTHER CONSULTANCIES TALK AT YOU.
- AT WEST MONROE, WE WORK WITH YOU.
- We’re a global business and technology consulting firm passionate about creating
- measurable value for our clients, delivering real-world solutions.
- The combination of business and technology is not new, but how we bring them
- together is unique. We’re fluent in both. We know that technology alone is not
- the answer, but how we apply it is. We rely on data to constantly adapt and
- solve new challenges. Actions that work today with outcomes that generate value
- for years to come.
- At West Monroe, we zero in on the heart of the opportunity, getting to results
- faster and preparing people for what’s next.
- You’ll feel the difference in how we work. We show up personally. We’re right
- there in the room with you, co-creating through the challenges. With West
- Monroe, collaboration isn’t a lofty promise, but a daily action. We work
- together with you to turn vision into clear action with lasting impact.
- We believe in treating each employee and applicant for employment fairly and
- with dignity. We base our employment decisions on merit, experience, and
- To learn more about diversity, equity and inclusion at West Monroe,
- visit www.westmonroe.com/inclusion [http://www.westmonroe.com/inclusion]. If you
- [recruiting@westmonroe.com].
- Please review our company disclosures regarding use of artificial intelligence
- during the hiring process
- West Monroe uses the BrightHire platform to record live interviews so our team
- can capture notes more accurately, stay focused on the conversation, and
- If you are based in California, we encourage you to read West Monroe’s Notice at
- Collection for California residents, provided pursuant to the California
- Consumer Privacy Act (CCPA) and linked here
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401k plan
- Employee stock ownership program
- Annual bonuses
- Unlimited flexible time off
- Paid holidays
- Paid parental leave
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