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Salesforce

Software Development · 90k people

Customer Success Manager, Marketing Cloud Next (Public Sector)

Posted 30 Oct

What’s this role about? The Customer Success Manager acts as a trusted advisor to high-value public sector clients, ensuring they achieve significant ROI through the Salesforce Marketing Cloud Next platform. This role involves managing technical migrations, driving platform adoption, and serving as the primary point of accountability for customer success and incident resolution.

Washington, District of Columbia
Hybrid
$123K – $203K
Full-time
5-10 years exp

Skills required

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Company

About Salesforce We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/

Salesforce

Enterprise Cloud Computing and Customer Relationship Management
SSalesforce logo
10,001+ employees
Software Development
Public Company
6.8M LinkedIn followers
Raised $25.1B

Qualification

TechnologyCustomer Service & SupportMarketingGovernment & Public SectorConsulting

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program

Job description

Overview

  • To get the best candidate experience, please consider applying for a maximum of
  • 3 roles within 12 months to ensure you are not duplicating efforts.

Interested in this role?

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