Director, Clinical Product

About Flourish Health Young people with serious mental health needs often face long waitlists for residential treatment. These kids are removed from their schools, homes, and communities at a critical moment in their lives. We founded Flourish Health because we knew there was a better way. We have seen that young people recover better when they stay in their communities, with families equipped to support their health journey. ➡️ Who We Serve: We work with most major health plans nationally to treat young people ages 8-26. We serve high-acuity patients that other providers are not equipped to treat, including disruptive and conduct disorders, bipolar disorder, trauma-related conditions, severe depression or anxiety. ➡️ How We Deliver Care: Every patient works with a complete Care Pod, which includes a child and adolescent psychiatrist, licensed therapist, patient guide, and family guide. With 3+ touch points per week, they provide consistent care that leads to lasting change. Our hybrid model combines in-home visits with virtual sessions, removing barriers to care and enabling kids to stay in school and thrive in their communities. ➡️ Improvement in <6 weeks: Most families see clinically significant improvement within 6 weeks. More than half of patients with severe depression improve in under 4 weeks. This means fewer crisis moments, better days at school, more connection at home, and hope for the future. ➡️ What Health Plans See: An independent study by a major Medicaid health plan found that, 6 months after completing the program, there was a: - 69% decrease in residential treatment utilization - 70% decrease in overall hospitalization rates - 67% increase in medication adherence ➡️ Clinical Leadership: Co-founded by a Stanford-trained physician, with clinical leaders from Children's Hospital of Philadelphia, University of Virginia, Georgetown, Crisis Text Line, and Mass General Brigham. ⭐️ 5/5 Rating of patient and family guides by 100% of patients and caregivers surveyed.

Flourish Health

Expert care for young people with serious mental health needs, delivered when and where they need it.

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F

flourish.health

11-50 employees

Mental Health Care

Durham, NC

Privately Held

3.2k LinkedIn followers

Raised $26M

• Partner closely with the VP of Clinical R&D on the conception and development
• of clinical products, translating clinical and operational needs to technical
• product partners.
• Provide feedback to technical product partners on clinical best practices,
• care team feedback, and operational needs all incorporated in new product
• features.
• stakeholders to move clinical products from concept through development and
• launch.
• Identify workflow, operational, and implementation considerations early and
• work cross-functionally to address them.
• programming frameworks into actionable care delivery workflows and leverage
• current and future product capabilities to support execution of the clinical
• model.
• Lead the clinical and operational execution of new product features from
• release through implementation and ensure adoption.
• delivery workflows, and technology-enabled changes, including developing and
• delivering training and supporting materials.
• Coordinate post-release support and address implementation, training, or
• workflow challenges that arise during adoption.
• Monitor product adoption, effectiveness, and feedback from clinical and
• operational teams following implementation.
• Engineering to inform ongoing product improvements.
• Identify opportunities to improve product functionality, clinical workflows,
• and user experience based on frontline feedback and operational data.
• In collaboration with clinical programming leadership, provide clinical
• expertise to the development and refinement of prompts, AI training tools,
• and AI-enabled clinical workflows.
• Support testing and validation of AI-enabled products and workflows to ensure
• clinical integrity, usability, and patient safety.
• Identify opportunities to leverage AI to improve care delivery, clinical
• workflows, and operational efficiency.
• Monitor AI-enabled tools following implementation and provide recommendations
• for ongoing improvement.
• opportunities for improvement, clinical leaders should maintain hands-on
• Providing clinical consultation on high-acuity patients.

Required

• 10+ years of experience in behavioral health, healthcare operations,
• healthcare technology, clinical program development, or a related field.
• Relevant years of master’s-level education may count toward this requirement.
• 8+ years of experience building and improving clinical and care operations,
• partnering directly with product and technology teams, working in digital
• mental health, or in a closely related environment.
• Experience translating clinical workflows into product requirements, system
• designs, or technology solutions.
• Experience leading cross-functional projects and driving change management
• initiatives.
• clinical, operational, and technical stakeholders.
• Must be 18 years or older.

Preferred

• License in clinical mental health (LPC/ LMHC, PhD, PsyD, LCSW, LMFT, or
• equivalent).
• Willingness to obtain licensure in all 50 states.
• Experience working in a startup environment during a period of rapid growth
• and scale.
• Experience with AI-enabled healthcare products, including AI training,
• evaluation, implementation, or workflow integration.
• Familiarity with Agile product development.

• 401(k)
• Work location: Remote, with in-person event attendance required 2+ times per
• year
• Schedule: Monday- Friday 8:30am-5pm/ 9am- 5:30pm in your local time zone