
Technology, Information and Internet · 15k people
Director, Product Strategy and Operations
Posted 27 Oct
What’s this role about? The Director of Product Operations will define and lead the operating strategy and organizational effectiveness for the Fanatics Live and Fanatics Collect product organizations. This role involves partnering with senior leadership to translate business strategy into scalable execution mechanisms, governance frameworks, and cross-functional planning processes.
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Company
About Fanatics Collectibles Fanatics is committed to relentlessly enhancing the fan experience. As a leading global sports platform, Fanatics allows fans to buy, bet, and collect while engaging with sports in deeper, more immersive ways. Fanatics is redefining how fans connect with their favorite teams and players. Through its businesses—Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Markets, and Fanatics Studios—the company has built a powerful, integrated ecosystem. By bringing together licensed fan gear, physical and digital trading cards, live events, and more, Fanatics delivers personalized experiences to over 100 million fans worldwide. Fanatics currently holds partnerships with over 900 sports properties, including professional and college teams, leagues, players’ associations, and retail partners. Fanatics also partners with over 5,000 athletes and celebrities, including 250 exclusive partnerships, and has over 2,000 retail locations. Beyond these partnerships, Fanatics has its own powerhouse team of more than 22,000 global employees.
Fanatics Collectibles

Responsibilities
- Define and lead the Product Operations strategy and operating model across
- Fanatics Live and Fanatics Collect.
- Partner with Product leadership to translate business and product strategy
- into operating priorities, plans, and mechanisms for execution.
- Establish and evolve planning and operating cadences, including roadmap
- reviews, portfolio reviews, leadership forums, and annual and quarterly
- planning.
- Maintain an integrated view of product priorities, investments, dependencies,
- risks, and commitments across multiple product areas.
- Establish governance and decision-making frameworks that clarify ownership,
- tradeoffs, escalation paths, and accountability.
- Lead complex, business-critical programs spanning Product, Engineering,
- Design, Data, and business teams.
- Identify systemic execution barriers and organizational friction, and drive
- senior stakeholders toward scalable solutions.
- Set standards for core product practices, including planning, roadmaps,
- prioritization, decision records, and knowledge management.
- Build and develop Product Operations capability and talent, creating leverage
- for Product Managers and leaders across the organization.
- Serve as a strategic advisor and trusted partner to senior Product leadership
- on operating effectiveness, organizational priorities, and execution risk.
- The Digital Product organization operates with a clear, scalable model that
- enables leaders and teams to translate strategy into results. Product leadership
- has an integrated view of priorities, dependencies, and risk; cross-functional
- initiatives have clear accountability and governance; and Product teams have
- operating mechanisms that improve effectiveness without adding unnecessary
- bureaucracy.
- Ultimately, the Director, Product Operations will create and continuously evolve
- the operating foundation that enables Fanatics Live and Fanatics Collect to
- execute against their most important product and business priorities at scale.
- Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.
- Fanatics never seeks payment from job applicants. Feel free to ask your
- recruiter for a phone call or other type of communication for interview, and
- ensure your communication is coming from a Fanatics email address (including
- @collectfanatics.com). For added security, where possible, apply through our
- company website at www.fanaticsinc.com/careers
- The salary range represents base pay only and does not include short-term or
- long-term incentive compensation. When determining base pay, as part of a final
- compensation package, we consider several factors such as location, experience,
- qualifications, and training. For information about our benefits, please
- visit https://benefitsatfanatics.com/ [https://benefitsatfanatics.com/]
- USA Remote Salary Range
- $220,000—$275,000 USD
Qualification
- Extensive experience in product operations, program management, product
- management, business operations, or a related leadership role in a technology
- or digital product organization.
- Demonstrated experience leading a Product Operations, Program Management, or
- comparable capability supporting multiple product and technical teams.
- Experience partnering with senior and executive leaders to translate strategy
- into functional plans and organizational execution.
- Strong understanding of product development, portfolio management, roadmap
- planning, prioritization, operating models, and cross-functional execution.
- Track record of designing and implementing scalable operating mechanisms,
- governance models, and organizational practices.
- Strong strategic and conceptual problem-solving skills, including the ability
- to navigate issues where objectives, ownership, or solutions are not clearly
- defined.
- Exceptional communication and executive-level synthesis skills, with the
- ability to turn complex information into clear recommendations, decisions,
- and actions.
- Demonstrated ability to influence across teams and seniority levels,
- reconcile competing perspectives, and lead through others.
- Experience developing talent and establishing clear accountability for
- outcomes.
- A collaborative, low-ego leadership style with a strong bias toward clarity,
- practical solutions, accountability, and results.
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