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Amazon

Software Development · 761k people

Creative Director, Retail Experience, Device Brand Studio

Posted 27 Oct

What’s this role about? The Creative Director will lead the retail experience strategy for Amazon devices, ensuring intuitive and customer-centric interactions across physical and digital touchpoints. This role involves overseeing end-to-end content creation, managing cross-functional teams, and utilizing UX methodologies to optimize customer discovery and conversion.

Santa Monica, California
On-site
$141K – $191K
Full-time
10+ years exp
Bachelor degree

Skills required

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Company

10,001+ employees
Software Development
Public Company
Raised $65.7B

Responsibilities

  • Design and optimize on-device demo experiences and digital touchbar
  • interactions that are intuitive and conversion-focused, leveraging our user
  • research and behavioral analytics
  • Be a strategic thought-leader collaborating with product marketing, product
  • management, and design to determine messaging priorities, incorporating UX best
  • practices for information hierarchy and interaction patterns
  • Clarify project commitments and maintain accountability by leading stakeholder
  • meetings, ensuring UX requirements are prioritized
  • Oversee production of engaging print materials, digital content, and video
  • assets applying UX content strategy principles
  • Develop comprehensive playbooks incorporating UX design standards,
  • accessibility guidelines, and conversion optimization tactics
  • Stay updated on retail UX design trends, interactive fixture technologies, and
  • customer experience innovation
  • Implement scalable processes maintaining high UX quality standards across
  • channels
  • continuous improvement
  • Design navigation flows for digital touchbars that reduce cognitive load and
  • create clear paths to purchase
  • Qualifications: -8+ years of driving compelling creative strategy and execution
  • at an agency or in-house creative team experience
  • Bachelor's degree Preferred Qualifications: -Knowledge of InDesign, Photoshop,
  • Experience developing cross-functional relationships with product, consumer
  • research and marketing teams to develop strategy and consumer insights that
  • drive compelling creative executions
  • Experience leading creative development of innovative creative from concept to
  • delivery
  • Experience managing creative (internal team of designers, copywriters, external
  • agencies and freelancers)
  • Experience presenting creative concepts effectively to senior executives
  • Experience managing multiple projects and meeting aggressive deadlines
  • Los Angeles County applicants: Job duties for this position include: work safely
  • and cooperatively with other employees, supervisors, and staff; adhere to
  • standards of excellence despite stressful conditions; communicate effectively
  • and respectfully with employees, supervisors, and staff to ensure exceptional
  • customer service; and follow all federal, state, and local laws and Company
  • policies. Criminal history may have a direct, adverse, and negative relationship
  • with some of the material job duties of this position. These include the duties
  • and responsibilities listed above, as well as the abilities to adhere to company
  • policies, exercise sound judgment, effectively manage stress and work safely and
  • respectfully with others, exhibit trustworthiness and professionalism, and
  • safeguard business operations and the Company’s reputation. Pursuant to the Los
  • Angeles County Fair Chance Ordinance, we will consider for employment qualified
  • Our inclusive culture empowers Amazonians to deliver the best results for our
  • customers. If you have a disability and need a workplace accommodation or
  • adjustment during the application and hiring process, including support for the
  • interview or onboarding process, please visit
  • https://amazon.jobs/content/en/how-we-hire/accommodations
  • The base salary range for this position is listed below. Your Amazon package
  • will include sign-on payments and restricted stock units (RSUs). Final
  • compensation will be determined based on factors including experience,
  • qualifications, and location. Amazon also offers comprehensive benefits
  • including health insurance (medical, dental, vision, prescription, Basic Life &
  • AD&D insurance and option for Supplemental life plans, EAP, Mental Health
  • Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
  • Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
  • Learn more about our benefits at https://amazon.jobs/en/benefits
  • USA, WA, Seattle - 141,000.00 - 190,700.00 USD annually

Qualification

Creative & MediaRetailManagement & LeadershipTechnologyArt & Design

Benefits

  • Health insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription insurance
  • Basic life insurance
  • AD&D insurance
  • Supplemental life plans
  • Employee assistance program
  • Mental health support
  • Medical advice line
  • Flexible spending accounts
  • Adoption reimbursement
  • Surrogacy reimbursement
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Restricted stock units
  • Sign-on payments

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