
Financial Services · 53k people
Vice President, Infrastructure Engineering
Posted 13 Oct
What’s this role about? The role involves managing the end-to-end software lifecycle, including licensing, compliance, upgrades, and retirement activities. You will also analyze complex datasets to drive governance, process improvements, and effective software asset management across the organization.
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Company
About BNY Mellon BNY is a global financial services platforms company at the heart of the world’s capital markets. For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of September 30, 2026, BNY oversees $63.4 trillion in assets under custody and/or administration and $2.2 trillion in assets under management. (NYSE: BNY) Follow BNY on Instagram & X: @BNYglobal
BNY Mellon
BNY is a global financial services platforms company at the heart of the world’s capital markets.

Responsibilities
- Seeking a self-directed, critical thinker with hands-on IDIP and Software Asset
- Management experience who understands the end-to-end software lifecycle and can
- independently drive software governance, compliance, upgrades, RFC submissions,
- and software offboarding. Experience navigating BNY tools and platforms,
- including Access Hub, SharePoint, Confluence, and Power BI, is preferred.
- Support day-to-day Software Asset Management (SAM) and Software Governance
- activities across the end-to-end software lifecycle, including onboarding,
- licensing, compliance, upgrades, retirement, and offboarding.
- Maintain and work with IDIP data related to software products, entitlements,
- Effective License Positions (ELPs), Product Owners, and software lifecycle
- information.
- Understand and support the end-to-end software lifecycle, ensuring
- appropriate governance, ownership, compliance, and lifecycle controls are
- followed.
- Coordinate software upgrades, including End-of-Life (EOL) and End-of-Support
- (EOS) software, working with Product Owners and SCCM and GDT teams.
- Prepare, submit, and track RFCs for software upgrades, removals, and software
- offboarding, coordinating activities through completion.
- Support software retirement and offboarding, including lifecycle updates,
- required documentation, coordination, and closure activities.
- Support software licensing, entitlement, compliance, usage, and ELP
- activities, including identifying and investigating data discrepancies.
- Work extensively with software, licensing, entitlement, usage, and lifecycle
- data, analyzing information to identify trends, gaps, discrepancies, and
- required actions.
- Analyze and reconcile information across multiple data sources, with a strong
- focus on data accuracy, completeness, quality, and integrity.
- Translate complex data into clear, actionable insights to support
- decision-making, reporting, and software governance activities.
- Navigate and work effectively across key BNY tools and platforms, including
- IDIP, Access Hub, SharePoint, Confluence, and Power BI.
- Manage and monitor the SAM shared mailbox, including reviewing incoming
- requests, responding or routing inquiries to the appropriate owner, tracking
- follow-ups, and ensuring requests are progressed through completion.
- Maintain appropriate BAU mailbox coverage, prioritize incoming requests, and
- proactively identify items requiring follow-up or escalation.
- Partner with Product Owners, Engineering, Packaging, Sourcing, and Evergreen
- Team on software lifecycle, licensing, compliance, upgrades, ownership, and
- offboarding activities.
- Maintain accurate records and supporting documentation to strengthen data
- quality, governance, controls, compliance, and audit readiness.
- Manage multiple activities and competing priorities simultaneously,
- maintaining appropriate follow-up and driving deliverables through
- completion.
- Work independently with limited oversight, taking ownership of assigned
- responsibilities and proactively escalating risks or blockers when
- appropriate.
- Apply strong critical-thinking and problem-solving skills to analyze issues,
- identify root causes, challenge inefficient processes, and recommend
- practical solutions.
- Identify opportunities for process improvement and automation to reduce
- manual effort and improve efficiency.
- Communicate clearly and professionally with both technical and non-technical
- stakeholders.
- At BNY, our culture speaks for itself, check out the latest BNY news at
- BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
- BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Qualification
Preferred
- Understanding of the end-to-end software lifecycle
- Experience supporting software upgrades, EOL/EOS management, retirement, and
- offboarding
- Experience preparing, submitting, and coordinating RFCs
- Understanding of software licensing, entitlements, usage, compliance, and
- Strong data analysis skills, with the ability to confidently work with large
- and complex datasets
- Ability to analyze, reconcile, validate, and interpret data, identify
- anomalies and inconsistencies, and drive data issues to resolution
- Strong Excel and Power BI skills with the ability to analyze and present data
- effectively
- Working knowledge of key BNY tools and platforms, including IDIP, Access Hub,
- Experience managing a shared/team mailbox, including prioritizing requests,
- coordinating responses, tracking outstanding items, and maintaining timely
- follow-up
- Strong analytical, critical-thinking, and problem-solving skills
- Ability to work independently, take ownership, and drive activities through
- completion without requiring continuous direction
- Ability to effectively manage multiple priorities and competing deadlines
- Strong organizational, written, and verbal communication skills
- Effective stakeholder management and cross-functional collaboration skills
- Highly detail-oriented and data-driven, with a strong focus on accuracy and
- quality
- Strong understanding of risk, controls, data quality, governance, compliance,
- and audit readiness
- Proactive and accountable mindset, with the ability to identify issues,
- recommend solutions, and follow through to closure
- Ability to identify opportunities for process simplification, continuous
- improvement, and automation
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs
- rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s
- journey. Focus on your health, foster your personal resilience, and reach your
- financial goals as a valued member of our team, along with generous paid leaves,
- including paid volunteer time, that can support you and your family through
- moments that matter.
- Underrepresented racial and ethnic groups/Females/Individuals with
- At BNY, our culture allows us to run our company better and enables employees’
- growth and success. As a leading global financial services company at the heart
- of the global financial system, we influence nearly 20% of the world’s
- investible assets. Every day, our teams harness cutting-edge AI and breakthrough
- technologies to collaborate with clients, driving transformative solutions that
- redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet
- advanced technology and exceptional talent. Together, we power the future of
- finance – and this is what #LifeAtBNY is all about. Join us and be part of
- something extraordinary.
- At BNY, our culture speaks for itself, check out the latest BNY news at BNY
- Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html] & BNY
- LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
- BNY offers highly competitive compensation, benefits, and wellbeing programs
- rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s
- journey. Focus on your health, foster your personal resilience, and reach your
- financial goals as a valued member of our team, along with generous paid leaves,
- including paid volunteer time, that can support you and your family through
- moments that matter.
- Underrepresented racial and ethnic groups/Females/Individuals with
- BNY assesses market data to ensure a competitive compensation package for our
- employees. The expected base salary for this position when employment commences
- can be found in the Job Info section at the bottom of the posting.
- Base salary offered may vary depending on multiple individualized factors,
- including market location, job-related knowledge, skills, and experience. Base
- salary is only part of the total rewards package, which may include eligibility
- for an annual discretionary incentive award. Subject to the terms and conditions
- of the applicable plans then in effect, eligible employees may enroll in a
- 401(k) plan as well as participate in Company-sponsored medical, dental, vision,
- and basic life insurance plans for the employee and the employee’s eligible
- dependents. Eligible employees also may receive other benefits (including
- various paid time off benefits, such as vacation and sick time), dependent on
- the position offered. Details of participation in these benefit plans will be
- provided if an employee receives an offer of employment.
- If hired, the employee will be in an “at will” position and the Company reserves
- the right to modify base salary (as well as any other discretionary payments or
- compensation programs) at any time, including for reasons related to individual
- performance, Company or individual department/team performance, and market
- factors.
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