Senior UX Researcher, Core Pillars

About Datadog Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Datadog

Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.

SaaSAPMSoftwareLog ManagementCloudDevOpsMonitoringInfrastructureDistributed SystemsCloud Computing

D

datadoghq.com

1,001-5,000 employees

Software Development

New York, NY

2010

Public Company

602k LinkedIn followers

Raised $1B

• Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
• Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
• Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.
• Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.
• Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

Required

• You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.
• You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence.
• You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved.
• You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work.
• You can quickly learn complex technical domains and conduct effective research with enterprise and technical users.
• You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view.

Preferred

• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus.
• Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

• Product training to develop an in-depth understanding of our product and space
• Continuous career development and pathing opportunities for internal mobility
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Free global mental health benefit through Spring Health
• Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
• Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
• The reasonably estimated yearly salary for this role at Datadog is
• $161,600—$202,000 USD
• About Datadog
• Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.