Senior Product Manager, Customer Platform

About Energy CX Energy CX is a tech-forward energy broker redefining how businesses buy energy. Powered by ABEL™, a proprietary platform, the company uses math-based trading methodologies to help customers treat energy like an investment, not a line item. Energy CX replaces fragmented tools and legacy broker models with a centralized, technology-led approach—reducing risk, controlling spend, and bringing clarity to complex energy markets. Today, Energy CX manages more than 2 billion square feet across 20+ deregulated states and is one of the fastest-growing energy brokerages in the U.S. * Crain's Fast 50 - 2026 * Inc. 5000 Fastest Growing Company List - 2024, 2025, 2026 * Inc. Regionals: Midwest - 2025, 2026 * Fortune Best Small Workplaces - 2024, 2025 * Fortune Best Workplaces in Chicago - 2024, 2025 * Certified Great Place to Work - 2024, 2025

Energy CX

Reduced risk. Controlled spend. Complete clarity.

Commercial Real Estate and Energy Procurement

E

energycx.com

51-200 employees

Energy Technology

Chicago, Illinois

2010

Privately Held

9.5k LinkedIn followers

Raised $1.9M

• Own the product roadmap and vision for the customer-facing platform, translating energy purchasing and tracking into an interactive, real-time interface
• Partner with Engineering, Design, and Quantitative Strategy to define data visualizations, live pricing displays, and interactive tools that make complex energy market data intuitive for clients
• Gather requirements directly from clients, Sales, and Customer Success to identify what drives engagement and decision-making on the platform
• Write detailed product requirements and specs, and work closely with engineering to ship features that measurably improve client engagement and retention
• Define and track success metrics (engagement, retention, feature adoption) and use data to prioritize the roadmap
• Drive integration with underlying market data and pricing infrastructure to ensure the platform reflects real-time, accurate information
• Lead change management and adoption efforts to ensure new platform capabilities land well with clients and internal teams

• 7+ years of product management experience, including product leadership (Senior Product Manager, Director, or senior PM with P&L/roadmap ownership)
• Required: hands-on experience building fintech, trading, or brokerage-style interfaces — e.g., trading terminals, portfolio dashboards, brokerage apps (Bloomberg, Robinhood, E*TRADE, similar), or comparable real-time financial data products
• Strong technical acumen — you understand system architecture, APIs, SQL, and data pipelines; hands-on technical experience is a plus
• Track record designing interactive, data-dense UX for non-technical end users
• Excellent stakeholder management across Sales, Customer Success, Engineering, and Design
• Data-driven mindset — you define success metrics and validate decisions with data
• Self-starter who thrives in fast-paced, high-growth environments
• Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.

• Year 1 Expected Earnings → $115,000 to $200,000.
• The expected salary range above may vary based on qualifications and experience.
• Title: Senior Product Manager, Customer Platform
• About this Job
• We're looking for a Senior Product Manager to own our customer-facing energy purchasing and tracking platform during a critical high-growth phase. You'll define and drive the vision for turning that platform into an interactive, data-rich experience — think Bloomberg Terminal or Robinhood — that gives clients real-time visibility and control over their energy purchasing decisions. This is a flagship customer-facing bet, and you'll be the senior product voice shaping it end to end.