Product Manager - Technical (Salesforce Admin)

About Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Mastercard

Powering economies and empowering people

global digital payments/commercetechnologyinnovative mobile payment solutionsand processing

M

mastercard.com

10,001+ employees

IT Services and IT Consulting

Purchase, NY

Public Company

2.6M LinkedIn followers

• territories worldwide. Together with our customers, we’re helping build
• a sustainable economy where everyone can prosper. We support a wide range of
• digital payments choices, making transactions secure, simple, smart and
• accessible. Our technology and innovation, partnerships and networks combine to
• deliver a unique set of products and services that help people, businesses and
• governments realize their greatest potential.
• Partner with business stakeholders to capture requirements and translate them
• into scalable Salesforce solutions within an Agile/SAFe framework
• Act as a bridge between business, technical, and QA teams to ensure alignment
• on requirements, dependencies, and delivery outcomes
• Drive end-to-end delivery of initiatives, proactively managing timelines,
• dependencies, and cross-team coordination
• Lead design discussions and contribute to architecture decisions and solution
• design on the Salesforce Lightning platform
• Support Scrum teams in adhering to Agile best practices, including all
• ceremonies and delivery standards
• Develop and maintain key documentation such as user stories, functional specs,
• and design artifacts
• Track and report progress to stakeholders, ensuring transparency and timely
• issue resolution
• Build and maintain strong relationships with business partners and internal
• teams
• Provide ongoing recommendations and strategic insights aligned to the product
• roadmap
• Present demos, prototypes, and solution walkthroughs to business stakeholders
• Influence stakeholders through data-driven insights and thoughtful
• decision-making
• Lead acquisition integration programs and other high-impact initiatives
• involving significant system transformation
• Support Salesforce platform expansion across newly integrated entities
• Bring best practices for M&A system integration and data migration
• Manage multiple initiatives and stakeholder engagements simultaneously in a
• fast-paced environment
• Drive consistent delivery of high-quality, scalable solutions
• Collaborate with cross-functional teams across geographies to define and
• implement best-fit designs
• Ensure successful outcomes for business use cases while identifying
• opportunities for continuous improvement
• Provide clear status updates to business and technology leadership
• All activities involving access to Mastercard assets, information, and networks
• comes with an inherent risk to the organization and, therefore, it is expected
• that every person working for, or on behalf of, Mastercard is responsible for
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Mastercard’s guidelines.
• In line with Mastercard’s total compensation philosophy and assuming that the
• job will be performed in the US, the successful candidate will be offered a
• competitive base salary and may be eligible for an annual bonus or commissions
• depending on the role. The base salary offered may vary depending on multiple
• factors, including but not limited to location, job-related knowledge, skills,
• and experience. Mastercard benefits for full time (and certain part time)
• employees generally include: insurance (including medical, prescription drug,
• dental, vision, disability, life insurance); flexible spending account and
• health savings account; paid leaves (including 16 weeks of new parent leave and
• up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25
• days of vacation time and 5 personal days, pro-rated based on date of hire; 10
• annual paid U.S. observed holidays; 401k with a best-in-class company match;
• deferred compensation for eligible roles; fitness reimbursement or on-site
• fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and
• Safe Time; jury duty leave; and on-site fitness facilities in some locations.
• THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD
• INTENDS TO FILL THIS POSITION BY 11/05/2026. If the fill date has passed,
• Mastercard intends to fill this position as soon as possible.

• Salesforce Administrator and Sales Cloud Consultant certifications (required)
• Proven ability to design and deliver solutions leveraging Salesforce platform
• capabilities
• Experience in managing CPQ/RCA is a plus.
• Experience building or supporting AI-driven or agentic solutions
• Strong understanding of system integrations, ETL processes, and BI tools
• Hands-on experience with data management (data loads, mapping templates, Excel
• models)
• Exposure to Salesforce Mobile capabilities
• Demonstrated success leading complex, multi-stream projects across global
• teams
• Strong analytical, problem-solving, and communication skills
• Ability to lead cross-functional teams through influence (matrix leadership)
• Experience presenting to stakeholders and translating technical solutions into
• business value
• Experience with PSA tools (e.g., FinancialForce) and Order Management systems
• Familiarity with content management platforms (e.g., Seismic)
• Experience managing third-party AppExchange solutions
• Prior experience supporting M&A integrations within Salesforce ecosystems

• Medical insurance
• Prescription drug insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Flexible spending account
• Health savings account
• Paid parental leave
• Bereavement leave
• Paid sick and safe time
• Vacation time
• Personal days
• Paid holidays
• 401k with company match
• Deferred compensation
• Fitness reimbursement
• Tuition reimbursement