Principal Software Engineer - Fulfillment Technology

About Chewy At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Chewy

Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

FastFree 1 -2 Day ShippingPet Health2000+ BrandsEcommerceand 24/7 Customer Service

C

careers.chewy.com

10,001+ employees

Retail

Plantation, Florida

2011

Public Company

485k LinkedIn followers

Raised $951M

• multiplier. You will define a practical modernization strategy around existing
• custom and packaged solutions, remain directly engaged in implementation, and
• establish the architecture and standards needed to evolve the platform safely.
• You will create a flexible integration architecture that connects the WMS with
• intelligent decisioning systems, robotics, warehouse control systems, and other
• packaged platforms without compromising the reliability or continuity of
• warehouse operations. You will also design and build rich, intuitive mobile
• experiences for warehouse associates, ensuring workflows are fast, accessible,
• resilient, and effective in demanding operational environments.
• You will actively embrace and champion AI coding tools and AI-enabled software
• development frameworks to improve design quality, implementation speed, testing,
• documentation, and maintainability.
• This is a rare opportunity to shape a critical fulfillment platform, establish
• modern engineering practices, and build the technology foundation that will
• power the next generation of Chewy fulfillment.
• Own and execute the incremental modernization of Chewy's core fulfillment
• technology. Design the target architecture and prove it through production
• code, reference implementations, and reusable engineering patterns.
• Architect highly available, low-latency systems across cloud and edge
• environments, partnering with infrastructure and networking teams to maintain
• warehouse operations through failures and disruptions.
• Design and build rich mobile experiences for warehouse associates with a
• focus on usability, performance, accessibility, offline resilience, device
• manageability, and rapid task execution.
• Establish a robust workflow framework for fulfillment operations that can
• adapt to evolving business needs, including explicit state management,
• validation, exception handling, retries, recovery, observability, and
• consistent execution across channels and sites.
• Design extensible integration patterns across custom and packaged solutions,
• machine learning and optimization models, robotics, and warehouse control
• systems, with clear ownership, guardrails, fallback behaviors, and auditable
• data flows.
• Define patterns that capture the history of operational events, decisions,
• workflow transitions, and system changes so critical processes can be traced,
• explained, reconciled, and improved.
• Provide bold, decisive technical leadership across teams. Resolve ambiguity,
• challenge assumptions, lead critical design and code reviews, and mentor
• engineers to raise the technical bar.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's degree preferred.
• 12+ years of software engineering experience designing and incrementally
• modernizing large-scale, business-critical systems.
• Demonstrated experience applying AI-assisted software development tools and
• workflows to accelerate the delivery of significant engineering initiatives.
• Expert hands-on programming ability in modern languages, with Java/Kotlin
• preferred and recent experience writing production code.
• Deep AWS expertise across cloud and edge architecture, compute, networking,
• security, observability, infrastructure automation, and production
• operations.
• Deep expertise designing and building high-throughput, low-latency,
• event-driven distributed systems using Kafka or comparable streaming
• technologies, including concurrency, idempotency, asynchronous processing,
• retry and replay patterns, and tradeoffs among availability, latency,
• correctness, and throughput.
• Deep understanding of distributed data storage technologies, including
• relational and NoSQL databases, key-value stores, caching layers, and object
• storage. Experience selecting and designing resilient solutions for
• high-volume transactional and event workloads using partitioning,
• replication, durability, and recovery patterns.
• Experience architecting modern web and mobile applications, including
• applications that operate reliably in demanding environments. Familiarity
• with technologies such as React, TypeScript, Node.js, and Android/Kotlin is
• preferred.
• Experience designing workflow-driven or stateful operational systems that are
• flexible, resilient, and observable.
• Experience integrating custom software, packaged platforms, data products,
• and decisioning models through well-defined APIs, events, and data contracts.
• Experience designing auditable systems, including access controls, change
• traceability, event history, reconciliation, and retention.
• Demonstrated ability to set technical direction, influence across teams,
• mentor engineers, and champion modern engineering practices, including
• AI-assisted and specification-driven development.
• high-throughput physical operations.
• Experience with warehouse management systems, warehouse control systems,
• robotics, material handling automation, industrial controls, or related
• vendor integrations.
• Experience building applications for mobile or industrial devices and
• managing software across a distributed device fleet.
• The base salary range for this role is $190,500 - $300,000.00.
• The specific salary offered to a candidate may be influenced by a variety of
• factors including but not limited to the candidate’s relevant experience,
• education, and work location. In addition, this position is eligible for 401k
• and a new hire and annual equity grant. C08+ positions may also be eligible
• for annual bonus.
• We offer different types of insurance and benefits, such as medical/Rx, vision,
• dental, life, disability, hospital indemnity, critical illness, and accident. We
• offer parental leave, family services benefits, backup dependent care, flexible
• spending accounts, telemedicine, pet adoption reimbursement, employee assistance
• program, and many discounts including 10% off pet insurance and 20% off at
• Chewy.com.
• Exempt salary team members have unlimited PTO, subject to manager approval. Team
• members will receive six paid holidays per year. Team members may be eligible
• for paid sick and family leave in compliance with applicable state and local
• regulations.

• Medical insurance
• Rx insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Hospital indemnity
• Critical illness insurance
• Accident insurance
• Parental leave
• Family services benefits
• Backup dependent care
• Flexible spending accounts
• Telemedicine
• Pet adoption reimbursement
• Employee assistance program
• Pet insurance discount
• Chewy.com discount
• 401k
• Equity grant
• Annual bonus
• Unlimited PTO
• Paid holidays
• Paid sick leave