Payments- XDLC Transformation- Product Manager- Vice President

About JPMorgan Chase & Co. With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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jpmorganchase.com

10,001+ employees

Financial Services

New York, NY

Public Company

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• Lead build-out of the new target operating model for the Payments PDLC,
• defining lifecycle stages, roles (human + agent), decision rights, governance
• / RACI, and how work flows across PDLC and SDLC from ideation through
• production support
• Lead end-to-end launch and iteration of cross-functional pilot pods,
• including rollout, feedback loops, office hours, and expansion from MVP
• toward broader adoption across Payments
• Apply AI and analytical tools (e.g., GenAI assistants, agentic workflows, BI
• / data tooling) to derive insights from pod activity, lifecycle telemetry,
• and practitioner feedback—turning those insights into operating-model
• direction and roadmap decisions
• Develop the strategy and vision for the Payments XDLC operating model,
• lifecycle standards, and ways of working—translating them into a pragmatic
• roadmap that delivers measurable value to Payments product and engineering
• teams
• Manages discovery efforts and market research to uncover customer solutions
• and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to
• support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as
• cost, feature and functionality, risk posture, and reliability
• Partner with risk, controls, compliance, and architecture to embed “built-in”
• controls (e.g., automated evidence, standardized guardrails) directly into
• operating model and lifecycle standards to improve auditability and reduce
• operational risk
• Collaborate with product-line and technology leaders across Payments to align
• the XDLC roadmap with business priorities, and coach / mentor the  team
• members on product craft and transformation delivery

Required

• 5+ years of experience or equivalent expertise in product management or a
• relevant domain area e.g., platform / developer-experience product, AI
• product, enterprise technology transformation, change management)
• Advanced knowledge of the product development life cycle, design, and data
• analytics
• Proven ability to lead product life cycle activities including discovery,
• ideation, strategic development, requirements definition, and value
• management
• Hands-on experimenter with current GenAI and agentic concepts (e.g., tool /
• function calling, workflow orchestration, retrieval, evaluations) and how to

Preferred

• Demonstrated prior experience working in a highly matrixed, complex
• organization
• Prior Product experience within Payments or the broader CIB, including
• familiarity with end-to-end payment flows and modern payments capabilities
• Experience leading change management or transformation programs in a highly
• matrixed, complex organization within financial services or another regulated
• industry
• Experience shaping and scaling operating models, lifecycle standards, or
• developer experience programs used by internal engineering and product teams
• Working knowledge of modern agile product delivery models and software
• engineering practices (e.g., Scrum, SAFe, DevOps, CI/CD) across the PDLC and
• Proficiency using AI tools and platforms in day-to-day work for operational
• efficiency
• Undergraduate or graduate degree in Economics, Finance, Math, Computer
• Science, Engineering, or a related field
• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the
• J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
• a leader in investment banking, consumer and small business banking, commercial
• banking, financial transaction processing and asset management.
• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions. We also offer a range of benefits and
• programs to meet employee needs, based on eligibility. These benefits include
• comprehensive health care coverage, on-site health and wellness centers, a
• retirement savings plan, backup childcare, tuition reimbursement, mental health
• support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.
• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
• markets, securities services and payments. Corporations, governments and
• institutions throughout the world entrust us with their business in more than
• 100 countries. The Commercial & Investment Bank provides strategic advice,
• raises capital, manages risk and extends liquidity in markets around the world.

• Health care coverage
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Discretionary incentive compensation