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Netflix

Entertainment Providers · 19k people

Marketing Operations Manager - UCAN (Live)

Posted 29 Oct

What’s this role about? The Marketing Operations Manager will oversee end-to-end campaign production, including budget management, asset planning, and cross-functional project coordination for UCAN titles. They are responsible for managing creative agency deliverables, eliminating production bottlenecks, and ensuring all campaigns are delivered on time and within budget.

Los Angeles, California
On-site
$191K – $314K
Full-time
10+ years exp
5808 W Sunset Blvd, Los Angeles, CA 90028

Skills required

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Company

About Netflix Netflix is one of the world’s leading entertainment services offering TV series, films, games and live programming across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix

Play, pause, and resume watching anytime and anywhere.

Revolutionizing the way people watch TV shows and movies!
NNetflix logo
10,001+ employees
Entertainment Providers
1997
Public Company
Raised $73.1B

Responsibilities

  • With over 300 million paid memberships in over 190 countries, Netflix is the world's leading streaming entertainment service and is powered by a work culture that’s focused on high performance and continuous improvement. This is a great opportunity to shape the future of how we enable the best quality and scaled execution of marketing campaigns as we continue to grow our slate of local and global content.
  • In this role, you will be a key cross-functional partner, responsible for managing the end-to-end project management of a campaign, production budgets for promotional assets, and partnering with creative, media, social, publicity and other cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial, and a creative operations expert. You thrive in a fast-paced environment that requires you to bridge competing priorities amongst global and local cross-functional stakeholders -- ensuring all assets are delivered on time, and on budget.
  • Oversee a slate of Netflix UCAN titles by managing end-to-end campaign operational scope including: overseeing relevant production budgets, creative development operational management, asset planning and production, and campaign fulfillment/delivery
  • Budget and track spend for UCAN title marketing launches across the entire lifecycle of a campaign (across Long Lead Planning, Creative Development to Delivery)
  • Define and manage milestones across an entire campaign lifecycle including: creative development timelines, advise on creative review timing, aggregate stakeholder delivery deadlines, production due dates and backout timings for asset rollouts (i.e. media deliveries, debuts, etc.)
  • Manage creative agency onboarding and ensuring MSAs, NDAs, SOWs are accounted for
  • Track creative agency deliverables against the SOW and escalate to primary stakeholders of any potential lock date delays and production budget overages.
  • Ensure that time-sensitive bottlenecks are eliminated and advise on delivery & budget risks to enable the creation and production of high quality creative at a high velocity.
  • Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of campaign milestones, assets and deliverables.
  • Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of promotional materials. These include online and offline AV, key art and out-of-home, digital, and social creative assets.
  • Serve as a key strategic partner to proactively address, de-escalate, and resolve day-to-day challenges in creative development and production. By anticipating potential roadblocks early, you will help maintain project momentum and preserve cross-functional alignment.
  • Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines

Qualification

MarketingCreative & MediaManagement & Leadership
  • 8+ years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency.
  • Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process for video (trailers, tv spots, social creative, etc), print/OOH and digital materials.
  • Fluent in Video and Digital types and formats while understanding the fundamentals of asset management, servicing and ad trafficking.
  • High competency and proven track record of project management for high profile global campaigns.
  • Knowledgeable of the ever-evolving advertising landscape
  • Experience managing a high volume of creative and campaign types with geographically dispersed teams.
  • Strategic thought partner and strong team player.
  • See Who We Are and what our Culture is like.
  • You are passionate and curious about all aspects of entertainment marketing.
  • You are a natural-born communicator, connecting the dots when others cannot and simplifying complex issues and questions.
  • You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
  • You approach all challenges and obstacles with a solutions-oriented mindset
  • You are an agile, goal-oriented personality, driven to succeed, and always up for a challenge!
  • Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $191,000.00 - $314,000.00.
  • Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
  • Netflix is a unique culture and environment. Learn more here.
  • Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

Benefits

  • Health Plans
  • Mental Health Support
  • 401(k) Retirement Plan
  • Employer Match
  • Stock Option Program
  • Disability Programs
  • Health Savings Account
  • Flexible Spending Account
  • Family-forming Benefits
  • Life and Serious Injury Benefits
  • Paid Leave of Absence
  • Flexible Time Off

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