AAdyen logo

Adyen

Financial Services · 5.6k people

Manager, Product Experience Design

Posted 22 Oct

What’s this role about? You will lead and grow a team of full-stack product experience professionals while acting as a strategic partner to product, engineering, and senior leadership. Your role involves defining product experience strategy and driving solutions for complex financial systems including reporting, billing, and risk intelligence.

Chicago, Illinois
Hybrid
$180K – $250K
Full-time
5-10 years exp
167 N Green St, Chicago, Illinois 60607

Skills required

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Company

About Adyen Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For support visit: https://support.adyen.com

Adyen

Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.

online payment serviceonline payment systemonline payment processingpayment service provideronline payment solutiononline payment gatewaymerchant servicesmobile paymentsPoint-of-Sale paymentsglobal acquiring
AAdyen logo
1,001-5,000 employees
Financial Services
2006
Public Company
414k LinkedIn followers
Raised $266M

Responsibilities

  • Adyen provides payments, data, and financial products in a single solution for
  • customers like Meta, Uber, H&M, and Microsoft - making us the financial
  • technology platform of choice. At Adyen, everything we do is engineered for
  • ambition.
  • For our teams, we create an environment with opportunities for our people to
  • succeed, backed by the culture and support to ensure they are enabled to truly
  • own their careers. We are motivated individuals who tackle unique technical
  • challenges at scale and solve them as a team. Together, we deliver innovative
  • and ethical solutions that help businesses achieve their ambitions faster.
  • Adyen PX (Product Experience) organization consists of a group of Full-Stack
  • builders who own the end-to-end product discovery and execution from Research,
  • Design, to Content perspective. We are at the forefront of building the future
  • of payments, a rapidly changing industry. We approach projects as an opportunity
  • to exceed our customers’ expectations - designing the right experiences, at the
  • right time, the right way. We ensure that Adyen stays a leader and disruptor in
  • the global payments industry by bringing the customers (whether shopper or
  • business) into the center of our product and business decision making.
  • The Unified Platform is at the heart of Adyen's infrastructure, bringing
  • together accounting, reporting, billing, pricing, reconciliation, configuration,
  • and identity & risk into one streamlined platform that enables us to stay agile
  • and innovative while running a scalable, efficient business.
  • Every product we ship, from in-store payments to issuing and banking, flows
  • through this backbone: each transaction is recorded, priced, billed, and
  • reported on by systems this solution builds and operates, while every merchant
  • and user on the platform is verified, screened, and continuously risk-assessed
  • by its identity and risk intelligence capabilities.
  • The work spans creating a unified, intuitive backend experience across Adyen
  • products, defining a cohesive and high-performing financial architecture, and
  • making financial data accurate and accessible, trusted, and self-serve for
  • customers and regulators. It also means simplifying pricing and automating
  • invoicing at scale, strengthening visibility and control over money movement
  • through advanced observability and tooling, and building the identity and risk
  • intelligence, from KYC and AML screening to ongoing risk monitoring, that keeps
  • the platform trusted, compliant, and safe.
  • Act as a strategic partner to Product, Engineering, and senior leadership,
  • defining and driving product experience strategy that directly advances business
  • goals and success metrics. Build and grow a high-performing team of 4 full-stack
  • PX professionals as a hands-on player-coach, actively contributing to solution
  • discovery and design while coaching your team and ensuring the quality of PX
  • work consistently raises the bar for our customers.
  • AI reshapes what customers expect from financial data, you’ll shape how
  • traditional interfaces, AI-assisted experiences, and agentic workflows work
  • together.
  • Reporting & Reconciliation: Self-serve dashboards and data interfaces that
  • streamline how merchants track, report, and balance their financial data.
  • Revenue Platform Group: End-to-end pricing, billing engines, and invoicing
  • tools that manage how Adyen charges and collects revenue globally.
  • Core Accounting & Configuration (CAC): Adyen’s central ledger and entity
  • structure, ensuring every dollar is tracked in real time for audit and
  • regulatory compliance.
  • Identity & Risk Intelligence: Verification, KYC/AML, and fraud prevention
  • capabilities that protect the platform while keeping merchant onboarding
  • smooth.

Qualification

Management & LeadershipArt & DesignTechnologyFinance & AccountingSoftware
  • A seasoned manager. You have 5+ years of prior people leadership experience
  • in a Product design or UX field.
  • A strategic leader with a builder's mindset. You use your deep UX craft and
  • business acumen to create a clear vision, empower your team to experiment,
  • and turn that vision into lasting impact. You're comfortable working across
  • all levels and functions, from engineers to executives.
  • A champion for the customer. You drive product experience strategy by
  • balancing user needs with company goals, ensuring our solutions have a
  • tangible, positive impact for both.
  • An adaptive and growth-minded individual. You approach your work with an open
  • mind, curiosity, and optimism, embracing change and adapting quickly.
  • Drives a culture of urgency and action, ensuring the team moves fast to test,
  • learn, and improve.
  • Comfortable working across functions and levels, from engineers to executives
  • A natural coach and mentor. People trust your expertise and enjoy working
  • with you. You build and manage a team of full-stack PX professionals,
  • providing clear, constructive feedback that fosters professional growth and
  • elevates their work.

Benefits

  • The annual base salary range for this role is $180,000 - $250,000. Compensation
  • is based on factors including qualifications, experience, and location. Total
  • compensation package includes equity (RSUs), 401(k), health, dental, vision, and
  • more.
  • This role is based in our Chicago office. We're an office-first company and
  • expect employees to work in-office at least 3 days a week on average. This
  • approach helps strike a balance between bringing people together for in-person
  • collaboration and learning from each other, while also supporting flexibility.

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