
Financial Services · 5.6k people
Manager, Product Experience Design
Posted 22 Oct
What’s this role about? You will lead and grow a team of full-stack product experience professionals while acting as a strategic partner to product, engineering, and senior leadership. Your role involves defining product experience strategy and driving solutions for complex financial systems including reporting, billing, and risk intelligence.
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Company
About Adyen Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For support visit: https://support.adyen.com
Adyen
Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.

Responsibilities
- Adyen provides payments, data, and financial products in a single solution for
- customers like Meta, Uber, H&M, and Microsoft - making us the financial
- technology platform of choice. At Adyen, everything we do is engineered for
- ambition.
- For our teams, we create an environment with opportunities for our people to
- succeed, backed by the culture and support to ensure they are enabled to truly
- own their careers. We are motivated individuals who tackle unique technical
- challenges at scale and solve them as a team. Together, we deliver innovative
- and ethical solutions that help businesses achieve their ambitions faster.
- Adyen PX (Product Experience) organization consists of a group of Full-Stack
- builders who own the end-to-end product discovery and execution from Research,
- Design, to Content perspective. We are at the forefront of building the future
- of payments, a rapidly changing industry. We approach projects as an opportunity
- to exceed our customers’ expectations - designing the right experiences, at the
- right time, the right way. We ensure that Adyen stays a leader and disruptor in
- the global payments industry by bringing the customers (whether shopper or
- business) into the center of our product and business decision making.
- The Unified Platform is at the heart of Adyen's infrastructure, bringing
- together accounting, reporting, billing, pricing, reconciliation, configuration,
- and identity & risk into one streamlined platform that enables us to stay agile
- and innovative while running a scalable, efficient business.
- Every product we ship, from in-store payments to issuing and banking, flows
- through this backbone: each transaction is recorded, priced, billed, and
- reported on by systems this solution builds and operates, while every merchant
- and user on the platform is verified, screened, and continuously risk-assessed
- by its identity and risk intelligence capabilities.
- The work spans creating a unified, intuitive backend experience across Adyen
- products, defining a cohesive and high-performing financial architecture, and
- making financial data accurate and accessible, trusted, and self-serve for
- customers and regulators. It also means simplifying pricing and automating
- invoicing at scale, strengthening visibility and control over money movement
- through advanced observability and tooling, and building the identity and risk
- intelligence, from KYC and AML screening to ongoing risk monitoring, that keeps
- the platform trusted, compliant, and safe.
- Act as a strategic partner to Product, Engineering, and senior leadership,
- defining and driving product experience strategy that directly advances business
- goals and success metrics. Build and grow a high-performing team of 4 full-stack
- PX professionals as a hands-on player-coach, actively contributing to solution
- discovery and design while coaching your team and ensuring the quality of PX
- work consistently raises the bar for our customers.
- AI reshapes what customers expect from financial data, you’ll shape how
- traditional interfaces, AI-assisted experiences, and agentic workflows work
- together.
- Reporting & Reconciliation: Self-serve dashboards and data interfaces that
- streamline how merchants track, report, and balance their financial data.
- Revenue Platform Group: End-to-end pricing, billing engines, and invoicing
- tools that manage how Adyen charges and collects revenue globally.
- Core Accounting & Configuration (CAC): Adyen’s central ledger and entity
- structure, ensuring every dollar is tracked in real time for audit and
- regulatory compliance.
- Identity & Risk Intelligence: Verification, KYC/AML, and fraud prevention
- capabilities that protect the platform while keeping merchant onboarding
- smooth.
Qualification
- A seasoned manager. You have 5+ years of prior people leadership experience
- in a Product design or UX field.
- A strategic leader with a builder's mindset. You use your deep UX craft and
- business acumen to create a clear vision, empower your team to experiment,
- and turn that vision into lasting impact. You're comfortable working across
- all levels and functions, from engineers to executives.
- A champion for the customer. You drive product experience strategy by
- balancing user needs with company goals, ensuring our solutions have a
- tangible, positive impact for both.
- An adaptive and growth-minded individual. You approach your work with an open
- mind, curiosity, and optimism, embracing change and adapting quickly.
- Drives a culture of urgency and action, ensuring the team moves fast to test,
- learn, and improve.
- Comfortable working across functions and levels, from engineers to executives
- A natural coach and mentor. People trust your expertise and enjoy working
- with you. You build and manage a team of full-stack PX professionals,
- providing clear, constructive feedback that fosters professional growth and
- elevates their work.
Benefits
- The annual base salary range for this role is $180,000 - $250,000. Compensation
- is based on factors including qualifications, experience, and location. Total
- compensation package includes equity (RSUs), 401(k), health, dental, vision, and
- more.
- This role is based in our Chicago office. We're an office-first company and
- expect employees to work in-office at least 3 days a week on average. This
- approach helps strike a balance between bringing people together for in-person
- collaboration and learning from each other, while also supporting flexibility.
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