
Manufacturing · 33k people
Food Safety & Quality Product Design Manager
Posted 21 Oct
What’s this role about? The FSQ Product Design Manager defines and governs food safety and quality specifications across North American product categories to ensure compliance and excellence. This role collaborates with R&D and global teams to embed quality requirements into new product development and drive continuous improvement initiatives.
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Company
About Ferrero Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more than 170 countries, our products are part of the collective memory and traditions of consumers all around the world; loved by generations. In 2015, we entered a new era of acquisitions. Since then, we have acquired several brands and businesses, including Fannie May, the confectionary division of Nestlé, and Eat Natural, expanding our footprint and product offering also into the healthy snack segment. The secret to our global success is our 38,767 employees across the world, all dedicated to delivering the care and quality to craft the business, the careers and the brands we are proud of. From the moment you join us, we make sure you can nurture your curiosity and natural abilities. We provide the resources you need to succeed personally and professionally in a diverse work environment that is multicultural, innovative, and highly rewarding. In 2021, Ferrero was the confectionary company with the best reputation in the world, according to RepTrak. This achievement reflects our determination to bring consumers only the very best; an approach which is at the heart of everything we do. Our dedication to quality and excellence, our heritage and our family values, as well as our respect for the environment and the communities in which we work, are all seen in our desire to sustain and celebrate life’s special moments. Be part of it! Visit www.ferrerocareers.com to explore the opportunities Ferrero can offer when you craft your career with us.
Ferrero

Qualification
Benefits
- Health insurance
- Retirement plans
- Paid time off
Job description
About the Role
- We have a current opening for a FSQ Product Design NAM and are actively reviewing applications.
- The Food Safety & Quality Product Design (FSQPD) manager is responsible for defining and governing product Food Safety & Quality (FSQ) specifications across product categories in North America. It establishes consistent rules, methodologies, and performance standards to ensure product compliance, food safety, and quality excellence throughout the full value chain.
- This role plays a critical link between Food Safety & Quality sister functions, R&D, and Global Brand teams—supporting innovation, product development, and continuous improvement. The FSQPD manager helps ensure FSQ requirements are embedded from concept through launch while driving performance monitoring and continuous improvement initiatives.Main Responsibilities
- Define and maintain Food Safety & Quality product specifications, guidelines, and methodologies across product categories • Ensure consistency and standardization of FSQ rules (e.g., shelf-life, sensorial evaluation, compliance criteria) • Lead continuous improvement initiatives based on plant feedback, inspections, and consumer insights, non-conformance and out-of-specification data • Collaborate with R&D, Product Groups, and cross-functional teams to embed FSQ requirements into new product development and product modifications • Support product innovation by identifying FSQ risks and ensuring mitigation strategies during development and industrial trials • Monitor and analyze FSQ product performance through KPIs and dashboards; provide insights and recommendations • Support and contribute to management of non-conformities, incidents, and specification deviations • Provide FSQ expertise and guidance for decision-making • Ensure alignment with Global FSQ, Industrial, and Supply Chain stakeholders • Contribute to FSQ-related investment decisions and product development processesAbout You
- Bachelor’s degree in Food Science, Food Micro, Food Engineering, Chemistry, or related technical field is required, Master’s degree is preferred. • 7+ years of experience in Food Safety, Quality, R&D, or Product Development within food manufacturing • Strong knowledge of Food Safety & Microbiology, Quality standards, Food Safety Modernization Act (FSMA) and other regulations, and product specification systems • Experience supporting product innovation and new product development processes • Demonstrated ability to analyze data, manage KPIs, and translate insights into actionable improvements • Proven experience working cross-functionally with R&D, manufacturing, and supply chain teams • Familiarity with non-conformity management, incident investigation, and root cause analysis • Ability to influence stakeholders and operate effectively in a global, matrix organization
- Artificial Intelligence DisclosureAs part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.What We Offer
- Careers with caring built in - discover our benefits here.
- The base compensation range for this position is $113,026.00 - $150,701.00. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.
- In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.About Ferrero
- Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.DE&I at Ferrero
- Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.Find out more here.
- Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
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