Lead Product Analyst, CDS Adoption & Engagement

About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. Equal Opportunity Employer To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: thirdpartyincident@wolterskluwer.com. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert

Wolters Kluwer

software tools & digital informationworkflow solutionsmobilepoint-of-use applicationsand high-quality content across multiple professional markets

W

wolterskluwer.com

10,001+ employees

Software Development

Alphen aan den Rijn

1836

Public Company

366k LinkedIn followers

Raised $1.8B

• Define and maintain adoption, engagement, funnel, and usage metrics for CDS
• products.
• Query product usage data to analyze clicks, actions, user journeys,
• drop-offs, cohorts, segments, and usage patterns.
• Analyze what users engage with, which interactions drive downstream action,
• and where workflows lose momentum.
• Build dashboards and recurring views that help product teams monitor product
• performance and user behavior.
• Partner with Product Managers to define success metrics for launches, pilots,
• MVPs, and experiments.
• Identify insights that inform roadmap priorities, UX improvements, content
• needs, commercialization, and adoption strategies.
• Help improve instrumentation and metric definitions so teams can rely on
• consistent, high-quality product data.
• Translate analysis into clear recommendations for product, leadership,
• commercial, and customer-facing teams.
• Product teams have clear, trusted metrics for CDS adoption, engagement,
• funnels, and usage patterns.
• PMs understand which interactions and workflows drive meaningful user
• action.
• Usage analysis identifies opportunities to improve clinician and care team
• satisfaction, workflow fit, and repeat engagement.
• Launches and experiments have clear success metrics and post-launch
• performance visibility.
• Leadership has a clearer view of how CDS products are being used and where
• investment is creating value.
• To maintain a fair and genuine hiring process, we kindly ask that all candidates
• participate in interviews without the assistance of AI tools or external
• prompts. Our interview process is designed to assess your individual skills,
• experiences, and communication style. We value authenticity and want to ensure
• we’re getting to know you—not a digital assistant. To help maintain this
• integrity, we ask to remove virtual backgrounds and include in-person interviews
• in our hiring process. Please note that use of AI-generated responses or
• third-party support during interviews will be grounds for disqualification from
• the recruitment process.
• Applicants may be required to appear onsite at a Wolters Kluwer office as part
• of the recruitment process.

Required

• analytics, product operations, or a related role.
• Strong ability to write queries independently using SQL or comparable
• data-querying tools.
• Experience analyzing adoption, engagement, funnel metrics, click behavior,
• cohorts, segments, and usage patterns and generating insights that contribute
• to the product development strategy.
• Comfort working with event-level product telemetry, data models, and
• imperfect instrumentation.
• Ability to turn ambiguous product questions into structured analyses and
• actionable insights.
• Experience building dashboards, recurring reports, or self-serve product
• analytics views.
• Strong communication skills and ability to explain data clearly to
• non-technical stakeholders.
• Experience partnering closely with Product, Engineering, Design, Analytics,
• Commercial, or Customer Success teams.

Preferred

• Experience with healthcare, clinical workflow, enterprise SaaS, AI-enabled
• products, search, content products, or decision-support tools.
• Familiarity with experimentation, A/B testing, product telemetry, event
• instrumentation, or customer journey analytics.
• Experience with modern data platforms and business intelligence tools.
• Experience analyzing qualitative and quantitative feedback together.

• This role is eligible for Bonus.
• Compensation range listed is based on primary location of the position.  Actual
• base salary offer is influenced by a wide array of factors including but not
• limited to skills, experience and actual hiring location. Your recruiter can
• share more information about the specific offer for the job location during the
• hiring process.