
Software Development · 23k people
Director, Product Management, Content Strategy & AI Readiness
Posted 19 Oct
What’s this role about? Define and execute the product strategy for content standards, structure, and AI readiness to support clinical decision support experiences. Partner with cross-functional teams including engineering, editorial, and AI to translate content needs into scalable platform requirements and measurable outcomes.
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Company
About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. Equal Opportunity Employer To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: thirdpartyincident@wolterskluwer.com. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
Wolters Kluwer

Responsibilities
- AI-enabled clinical decision support experiences.
- Establish roadmap priorities for improving content readiness for search,
- retrieval, answer generation, source grounding, and user workflows.
- Translate content standards, quality expectations, editorial needs, and
- AI-readiness requirements into scalable product priorities and platform
- requirements.
- Lead the evolution of content rubrics and standards in partnership with
- clinical, editorial, product, and AI teams.
- Build feedback loops that identify content gaps, quality issues, user pain
- points, and opportunities to improve content usefulness.
- Define requirements for content structure, tagging, taxonomy, metadata,
- source traceability, and authoring workflows.
- Partner with Editorial Operations, editorial platform, and engineering teams
- to identify workflow and tooling needs that make structured content creation,
- curation, review, and maintenance easier and more scalable.
- Drive alignment across product, editorial, clinical, engineering, AI,
- commercial, and leadership stakeholders.
- Communicate content strategy, priorities, tradeoffs, and impact clearly to
- senior and executive stakeholders.
- Content strategy is clearly connected to product quality, clinician trust,
- customer value, and responsible AI.
- Cross-functional teams are aligned on the content capabilities and workflow
- improvements needed to support AI-ready clinical knowledge.
- Content standards and rubrics become clearer, more measurable, and easier to
- operationalize.
- AI-enabled product experiences.
- capabilities that help them focus on expert judgment, evidence synthesis,
- content quality, and clinical insight.
- To maintain a fair and genuine hiring process, we kindly ask that all candidates
- participate in interviews without the assistance of AI tools or external
- prompts. Our interview process is designed to assess your individual skills,
- experiences, and communication style. We value authenticity and want to ensure
- we’re getting to know you—not a digital assistant. To help maintain this
- integrity, we ask to remove virtual backgrounds and include in-person interviews
- in our hiring process. Please note that use of AI-generated responses or
- third-party support during interviews will be grounds for disqualification from
- the recruitment process.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part
- of the recruitment process.
Qualification
Required
- 10+ years of experience in product management, content product, platform
- product, editorial strategy, knowledge management, taxonomy, healthcare
- content, or related areas.
- stakeholders, and lead complex cross-functional initiatives as an individual
- contributor.
- Strong understanding of content quality, editorial workflows, structured
- content, metadata, taxonomy, or knowledge systems.
- requirements, prioritization frameworks, and measurable outcomes.
- Strong analytical skills and ability to define metrics, feedback loops, and
- decision frameworks.
- Excellent communication and storytelling skills across product, editorial,
- clinical, technical, commercial, and executive audiences.
Preferred
- Experience with healthcare, clinical, regulatory,
- or professional-information content.
- Experience with AI-enabled search, question answering, retrieval, content
- platforms, editorial tooling, or knowledge graphs.
- Familiarity with responsible AI, source grounding, content evaluation, or
- human-in-the-loop review workflows.
Benefits
- This role is eligible for Bonus.
- Compensation range listed is based on primary location of the position. Actual
- base salary offer is influenced by a wide array of factors including but not
- limited to skills, experience and actual hiring location. Your recruiter can
- share more information about the specific offer for the job location during the
- hiring process.
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