Product Analyst

About Zoro Tools, Parts, and Supplies for Your Business™ Zoro has the tools, parts, and supplies your business needs to get the job done—all at affordable prices. Shop millions of products for every industry, from manufacturing and construction to plumbing, electrical, and more. We partner with thousands of distributors across the U.S. to deliver the items your business needs with fast, free shipping and friendly customer service. Considering a career with Zoro? Take the first step by exploring our open roles.

Zoro

Tools, Parts, and Supplies for Your Business™

ecommercesmall business suppliesindustrial supplieselectrical & lightingoffice suppliescleaning suppliesplumbing suppliesauto & truck suppliespower toolshand tools

Z

bit.ly/3NEKfNb

501-1,000 employees

Retail Office Equipment

Chicago, Illinois

2011

Public Company

23k LinkedIn followers

• As a Product Analyst at Zoro, you will partner with one or more product teams to provide the data-driven insights needed to improve the customer experience. In this role, you will help translate business questions into clear, measurable analysis.
• Rather than just reporting "what happened," you will work alongside your team and mentors to explore why things happened by conducting descriptive and diagnostic analyses.You will reliably execute analytical tasks, contribute to experiment design, and communicate findings in a clear, accessible way for your partners. By identifying emerging trends and providing actionable outputs, you will play a foundational role in helping your team make informed roadmap decisions.
• Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance.
• Assist in translating business questions into structured analytical tasks, with guidance from product managers and senior team members.
• Support the execution and analysis of A/B tests and experiments using established tools and methodologies.
• Develop and maintain dashboards and reports based on defined requirements.
• Identify basic trends and patterns in data and contribute to broader team analyses.
• Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance.

Required

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 1-3 years of experience with SQL and relational databases.
• Understanding of key product metrics, user funnels, and performance drivers.
• Knowledge of statistical methods and hypothesis testing
• Strong communication skills with the ability to tailor insights to your audience.

Preferred

• Proficiency in Python for data analysis, statistical modeling, or automation.
• Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.)
• Experience using AI tools for exploratory data analysis and automation.
• Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
• In addition to competitive compensation, Zoro offers comprehensive benefits and perks including
• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
• For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
• The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.
• Illinois
• $49,000—$81,700 USD

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Maternity support
• Paid parental leave
• Adoption assistance
• Mental health support
• Paid time off
• 401k retirement savings plan
• Tuition reimbursement
• Student loan refinancing
• Charitable gift program
• Employee discounts
• Onsite gym