
Software Development · 330k people
Customer Engineering Manager II, TMEG, Google Cloud
Posted 8 Oct
What’s this role about? Lead and mentor a team of customer engineers to provide technical advice and accelerate cloud workload migrations for customers. Partner with sales teams to define go-to-market strategies and drive technical wins through effective delivery and consumption planning.
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Company
About Google A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh

Responsibilities
- Lead a team of customer engineers, focusing on team culture, talent strategy,
- and skills development to deliver successful cloud transformation outcomes
- for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud,
- cross-pillar solutions, and expansion opportunities to drive technical wins.
- Partner with sales to define technical go-to-market strategies and delivery
- plans, with a focus on winning new workloads and driving consumption within
- existing ones. Through planning stages, determine alignment, coverage and
- staffing needs.
- Balance technical leadership with operational excellence. Lead workload and
- opportunity review meetings and provide insight into how to achieve a
- technical agreement and migration strategy, working directly with our
- customers, partners, and prospects.
- Work cross-functionally across Google, partners, and your team to resolve
- technical roadblocks.
Qualification
Required
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or
- support role.
- Leadership experience (e.g., people management, team lead, mentorship,
- coaching).
- Experience with cloud engineering, on-premise engineering, virtualization, or
- containerization platforms.
- Experience with technical conversations, demos, prototyping, or workshops
- with customers.
Preferred
- architecting/developing software for scalable, distributed systems (e.g.,
- data platform, AI/ML, infrastructure).
- Experience as a pre-sales manager or technical customer-facing people manager
- within a professional services or sales engineering team.
- Experience managing a team through pre-sales processes and career development
- (e.g., account mapping, quota setting, performance management, managing
- sensitive information).
- Experience engaging with, and presenting to, technical stakeholders/executive
- leaders (e.g., delivering compelling messages by audience, asking strategic
- questions, leading conversations that drive accelerated value realization and
- business opportunity).
- Experience driving delivery and consumption plans for complex, cross-pillar
- cloud solutions.
Benefits
- Bonus
- Equity
- Health Insurance
Interested in this role?
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