Customer Engineering Manager, Cloud AI, Strategic ISV, Google Cloud

About Google A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh

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G

goo.gle/3DLEokh

10,001+ employees

Software Development

Mountain View, CA

Public Company

42.5M LinkedIn followers

Raised $26.1M

• Lead a team of Customer Engineers focused on Strategic ISVs (independent
• software vendors). Drive team culture, develop deep AI expertise, and foster
• a culture to deliver value to our customers.
• Partner with Sales to develop technical go-to-market strategies and joint
• co-innovation plans, focusing on advanced AI workload adoption and repeatable
• ISV solution development.
• Drive technical wins across the ISV ecosystem. Foster strategic relationships
• with Product to understand future roadmaps, resolve technical roadblocks, and
• provide critical feedback loops.
• Develop trusted technical advisor relationships with senior stakeholders at
• our customers, act as their executive sponsor and advocate their adoption of
• Google AI products and services.
• Balance technical leadership with operational excellence; lead workload and
• opportunity review meetings, providing insight into achieving technical wins
• and migration strategies with strategic ISVs. Oversee domain-specific
• prototyping, proofs-of-concept, and AI integration architectures.

Required

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or
• support role.
• Experience in leadership (e.g., people management, team lead, mentorship,
• coaching).
• Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI,
• AutoGen), agentic design patterns (e.g., tool-use, multi-agent
• collaboration), machine learning, or integrating models into autonomous
• workflows via advanced API prompting or RAG.
• Experience with technical conversations, demos, prototyping, or workshops
• with customers.

Preferred

• Master's degree in Computer Science, Engineering, Mathematics, or a technical
• field.
• Experience supporting ISVs.
• Experience as a pre-sales manager or technical customer-facing people manager
• within a professional services or sales engineering team.
• Experience influencing cross-functional teams (e.g., Product Management,
• Engineering, Sales, Marketing, Partner), customers, and partners to impact
• business goals, customer experience, and customer expansion.
• Experience tailoring and delivering compelling messages by audience, asking
• questions, and leading conversations that accelerate value realization and
• business opportunity.

• Bonus target
• Equity
• Health insurance
• Retirement benefits