Solutions Design Manager

About Brown Brothers Harriman Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. Founded in 1818, we have a 200-year track record helping clients innovate and navigate complex financial markets. As a private partnership, we are uniquely built to put clients first and create success that lasts. Our 6,000 employees across BBH’s 18 offices serve clients through two focused business lines: Investor Services – offering innovative operating model solutions and asset servicing in 90 markets; and Capital Partners – offering multi-family office services, investment management, private equity, corporate advisory, and banking. Please visit bbh.com to learn more and meet our team. -- This material is provided for informational purposes only and does not constitute legal, tax or investment advice and is not intended as an offer to sell or a solicitation to buy securities or investment products. Although certain information has been obtained from sources believed to be reliable, we do not guarantee its accuracy, completeness or fairness. This material does not comprise an offer of services. Any third party website links are for your convenience only and are not an endorsement or recommendation by Brown Brothers Harriman ("BBH") of the websites or products/services offered. Any reference to tax matters is not intended to be used, and may not be used, for purposes of avoiding penalties under the U.S. Internal Revenue Code or for promotion, marketing or recommendation to third parties. Unauthorized use or distribution without the prior written permission of BBH is prohibited. This content is approved for distribution in member states of the EEA by Brown Brothers Harriman Investor Services Limited, authorized and regulated by the Financial Conduct Authority (FCA). BBH is a service mark of Brown Brothers Harriman & Co., registered in the United States and other countries. © Brown Brothers Harriman & Co. 2026. All rights reserved.

Brown Brothers Harriman

Partners in Your Success

Private BankingInvestment Managementand Investor Services

B

bbh.com

5,001-10,000 employees

Financial Services

New York, NY

1818

Privately Held

100k LinkedIn followers

• The Solutions Design Manager is a leadership role within the Transformation
• Management Office responsible for shaping enterprise solutions and advancing
• early-stage application concepts from problem framing through MVP deployment
• readiness. The role blends disciplined Solutions Design practices with product
• development execution, helping convert strategic ambiguity into scalable,
• user-centered, technology-forward solutions that create measurable business
• value.
• This individual will partner across business, operations, technology, risk,
• compliance, product, and data stakeholders to assess opportunities, synthesize
• evidence, define solution options, and shape practical recommendations. The role
• will also lead or support concept development, prototyping, MVP definition,
• delivery planning and execution, as well as adoption readiness in close
• partnership with product owners, business analysts, technology, and delivery
• teams.
• The role works directly with Divisional stakeholders, Technology leaders and/or
• vendors to ensure product ROIs are maximized and meet business needs. In
• addition, the individual provides product updates and communicates effectively
• to oversight committees, sponsors, stakeholders, and other program/project
• managers and key participants.
• Lead structured intake, discovery, and current-state assessment for assigned
• solution opportunities, ensuring requests are tested against strategic,
• operational, user, and value thresholds.
• Develop and facilitate stakeholder interviews, journey mapping, current-state
• mapping, data analysis, and validation loops to establish an evidence-backed
• understanding of the problem to be solved.
• Synthesize stakeholder input, operational insights, root causes, user needs,
• constraints, and opportunity areas into clear findings that can be understood
• by business, technology, and senior leadership audiences.
• Translate findings into credible solution scenarios across organization,
• process, data, technology, controls, and operating model dimensions.
• Assess alternatives using impact, effort, risk, dependency, client/user
• experience, technology feasibility, and value realization considerations.
• Develop executive-ready recommendation materials, decision pathways,
• roadmaps, and business case inputs that help stakeholders converge on a
• practical path forward.
• Lead or support early-stage application product development activities,
• including concept definition, product vision, prototype shaping, scope,
• backlog refinement, user workflows, adoption considerations, and delivery
• readiness.
• Partner with Product Owners, Business Analysts, Technology, architecture,
• data, risk, and operations partners to translate solution intent into
• actionable product increments, requirements/story inputs, acceptance
• considerations, and deployment plans.
• Ensure proposed application solutions are reusable, scalable, complementary
• to enterprise technology capabilities, and governed appropriately from a
• technical, operational, and control perspective.
• Facilitate design thinking sessions, working groups, and decision forums that
• help stakeholders align on user needs, problem statements, solution
• trade-offs, MVP scope, dependencies, and risks.
• Influence without direct authority across multiple functions, balancing
• stakeholder priorities while maintaining an enterprise-first lens.
• Communicate complex solution concepts clearly across audiences ranging from
• operational SMEs to technology partners and senior leaders.
• Bridge solution design into execution by confirming roles, governance,
• dependencies, risk considerations, KPIs, benefits, roadmap, and handoff
• requirements.
• Partner with delivery teams to ensure approved recommendations are
• sufficiently scoped, validated, and mobilized for execution.
• Participate alongside the project and development teams in execution rituals,
• including sprint planning, backlog refinements, sprint demos and deployments.
• Support post deployment learning loops, benefit tracking, user feedback
• synthesis, and continuous improvement of solution design practices and
• product delivery.

• management, product management, business technology, or a related discipline.
• Demonstrated ability to lead discovery and solution framing efforts,
• including stakeholder interviews, journey mapping, current-state analysis,
• problem definition, root cause assessment, and synthesis of findings into
• evidence-based recommendations.
• Experience operating in ambiguous environments and translating loosely
• defined opportunities into structured solution concepts, MVPs, and executable
• delivery plans.
• Strong understanding of Asset Servicing and Financial Services processes,
• operating models, and business workflows.
• Proven ability to evaluate business, operational, data, technology, and
• control considerations and develop practical solution options, roadmaps,
• business cases, and executive recommendations.
• Experience shaping application product concepts, prototypes, user workflows,
• MVP scope, backlog inputs, requirements, and adoption readiness activities.
• Demonstrated success leading and influencing cross-functional teams across
• business, operations, technology, architecture, data, risk, compliance, and
• product functions in a matrixed environment.
• Strong facilitation and stakeholder management capabilities, including
• experience leading workshops, design thinking sessions, working groups, and
• decision forums with senior stakeholders.
• Excellent communication and strategic storytelling skills, with the ability
• to translate complex concepts into clear narratives, decision materials,
• trade-off analyses, and actionable next steps.
• Strong strategic thinking, analytical, and problem-solving capabilities, with
• the ability to balance innovation, user needs, risk considerations, and
• enterprise objectives.
• Working knowledge of emerging technologies, including AI, automation, data
• transformation, low-code/no-code platforms, enterprise systems, and modern
• product practices.

• NJ: $130,000-$180,000 base salary + annual target bonus
• BBH and its affiliates' compensation program includes base salary, discretionary
• bonuses, and profit-sharing. The anticipated base salary range(s) shown above
• are only for the indicated location(s) and may differ in other locations due to
• cost of living and labor considerations. Base salaries may vary based on factors
• such as skill, experience and qualification for the role. BBH's total rewards
• package recognizes your contributions with more than just a paycheck—providing
• you with benefits that enhance your experience at BBH from long-term savings,
• healthcare, and income protection to professional development opportunities and
• time off, our programs support your overall well-being.
• We value diverse experiences. We value diverse experiences and transferrable
• skillsets. If your career hasn’t followed a traditional path, includes
• alternative experiences, or doesn’t meet every qualification or skill listed in
• the job description, please do go ahead and apply.
• Brown Brothers Harriman (BBH) is a premier global financial services firm, known
• for premium service, specialist expertise, technology solutions and partnership
• approach to client management. Across Investor Services and Capital Partners, we
• work with an enviable roster of sophisticated clients who make BBH their first
• call when they are tackling their hardest challenges. Delivering for our clients
• and each other energizes us.
• We believe that how we do our work is just as important as what we do. We are
• relentless problem solvers who know our best ideas come from collective debate
• and development—so we are never possessive about our ideas. Every day we come
• together as a diverse community of smart and caring people to deliver
• exceptional service and expert advice—creating success that lasts. No matter
• where you sit in the organization, everyone is empowered to contribute their
• ideas. BBHers can pick up the phone and call any colleague, and they are happy
• to help. Expanding your impact beyond your daily role is part of how we operate
• as trusted partners to one another.
• We believe stability is a competitive advantage, but being stable means having
• the knowledge, skill, and discipline to evolve, often—pushing the boundaries of
• innovation.  As a private partnership, every investment we make is in the
• relationships, technologies, products and development we believe are in the
• long-term interests of our clients and our people. Our long-tenured leaders are
• experts in their areas and are actively involved in the day-to day business,
• taking the time to provide guidance and mentoring to build the next generation
• of BBHers. Because we know, our success begins with yours.