Director of Design jobs in Boston, MA

The Director of AI Experience Design will define and drive a human-centered AI strategy to transform advisor, client, and employee experiences. This role involves collaborating with cross-functional teams to design intuitive, trusted, and outcome-oriented AI solutions while establishing UX standards and interaction patterns.

Lead creative direction and delivery of experiential graphics, signage, wayfinding, and placemaking projects from concept through fabrication and installation, coordinating with clients and interdisciplinary teams. Grow client relationships and business opportunities, oversee project quality and resources, and mentor studio designers.

Lead and continuously improve the MBTA’s design quality assurance program, including quality policies, audits, risk management, consultant oversight, performance reporting, and corrective actions across the capital project lifecycle. Manage and develop a multidisciplinary quality team, oversee resources and budgets, and advise leadership while coordinating with internal departments, consultants, contractors, and regulators.

Lead enterprise service and experience design strategy and cross-agency initiatives to improve end-to-end constituent services and journeys. Build and manage Mass Digital’s design practice and team, develop shared capabilities across state agencies, and coach leaders and design professionals.

The Director will lead enterprise-wide efforts to transform government service delivery by implementing human-centered design strategies across state agencies. They will manage the service and experience design team, foster a community of practice, and collaborate with senior leaders to improve constituent journeys.

The Design Director will guide the interior design process for development and capital projects, ensuring alignment with brand and quality standards. They will collaborate with internal teams and external consultants to manage design intent, budgets, and schedules across domestic and international assets.

The Director of Product Design is responsible for setting the product design vision and strategy across a portfolio of complex client engagements. They lead cross-functional teams to deliver cohesive, accessible digital experiences while mentoring designers and fostering a culture of design excellence.

Lead and grow the product design function by coaching a team of senior designers and setting the strategic vision for design across hardware, software, and business processes. Act as a player-coach to model design standards while building cross-functional partnerships to ensure rigorous, user-centered product development.

Guide interior design for development and capital projects, ensuring design intent, brand, quality, and value for end users and stakeholders. Coordinate consultants, contractors, and internal teams to deliver cohesive interiors that meet project schedules and budgets across domestic and international markets.

The Associate Design Director is responsible for directing high-caliber design concepts and leading junior to mid-level staff. They must manage multiple client deliverables while providing strategic insights and maintaining strong client relationships.

The Design Director will oversee 3D design excellence across the tech portfolio, managing the process from conceptualization to fabrication and onsite execution. They will lead a team of creative talent while ensuring high-quality design standards and cohesive brand experiences across all event touchpoints.

Manage design for assigned capital and Improvements & Alterations projects through study, schematic design, and design development, coordinating stakeholders, consultants, vendors, and project teams. Establish and govern the HBS BIM program for facilities and space data, integrate it with the existing CAFM system, and ensure project closeout records are maintained as authoritative documentation.

This role provides senior-level design management for capital and improvement projects while leading the governance and implementation of a Building Information Management (BIM) program. The incumbent will coordinate with internal stakeholders and external consultants to ensure design standards, project documentation, and space data systems are effectively maintained.

Lead creative direction and spatial design for complex environmental and broadcast projects from concept through execution, collaborating across disciplines and ensuring design intent is maintained. Present work to clients, mentor designers, support new business, and help grow the Specialized Environments practice across multiple markets.

Lead creative direction and design delivery for complex environmental and broadcast projects, from concept through execution, while partnering with clients and cross-functional teams. Mentor designers, present and defend design concepts, and help grow the Specialized Environments practice across multiple markets.