Software Development · 8k people
Site Reliability Engineer 3
Posted 9 Oct
What’s this role about? Design and build scalable global infrastructure for the MongoDB Atlas platform while optimizing for performance and cost. Participate in on-call rotations and troubleshoot complex distributed systems to ensure high availability and resilience.
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Company
About MongoDB Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our modern database platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses. To learn more, visit mongodb.com.
MongoDB
Think outside rows and columns.

Responsibilities
- infrastructure on which we deploy our services, focusing on the above mentioned
- flagship MongoDB Atlas platform. As our customers grow and globalize, our
- services must satisfy demands for low-latency requests around the globe, and
- comply with various data sovereignty requirements. The SRE Team’s mission is to
- build this increasingly complex infrastructure, while continually lowering the
- operational burden associated with it, and increasing our internal visibility
- into the health of the system. We are strong believers in infrastructure-as-code
- and self-healing systems. The SRE Team is fully integrated with all the other
- engineering teams, and the teams work closely together with a soft and
- traversable boundary between their areas of responsibility.
- We are looking to speak to candidates who are based in New York City for our
- hybrid working model.
- Design and build the infrastructure for a global cloud service that comprises
- hundreds of thousands of MongoDB clusters, processes a billion metrics per
- day, and replicates tens of billions of database writes to our backup service
- Design, implement, and troubleshoot the automation and monitoring of services
- that seamlessly spans the globe - including several cloud providers
- Become an expert in infrastructure performance, helping us optimize from the
- application level all the way through the firmware
- Build for resilience. Our goal is that nobody’s pager goes off, ever. Are we
- there yet? No. Are we really close? Very. While we work on that - participate
- in a weekly on-call rotation
- Improve our infrastructure capabilities, optimizing for cost, simplicity, and
- maintainability
Qualification
Required
- 3+ years of experience running a mission critical service at scale in a Linux
- environment
- Firm grasp of at least one modern programming language, beyond basic
- scripting
- Familiarity with web and network protocols and standards (HTTP, TLS, DNS,
- etc)
- Bachelor’s degree in Computer Science or equivalent experience
- Experience writing automation tools & eagerness to "automate all the things"
Preferred
- Experience building large applications from scratch, complete with CI/CD
- infrastructure
- Experience in networking, security, hardware or OS performance tuning
- Experience with at least one of the major cloud providers (Amazon Web
- Experience managing kubernetes clusters or some other container orchestration
- infrastructure
- Experience with observability of large scale distributed systems
- MongoDB is built for change, empowering our customers and our people to innovate
- at the speed of the market. We have redefined the data platform for the AI era,
- enabling builders to create, transform, and disrupt industries with software.
- MongoDB’s unified data platform, the most widely available, globally distributed
- data platform on the market, helps organizations modernize legacy workloads,
- embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is
- the only globally distributed, multi-cloud data platform and is available across
- AWS, Google Cloud, and Microsoft Azure.
- With offices worldwide and over 67,000 customers, including 75% of the Fortune
- 100 and AI-native startups, relying on MongoDB for their most important
- applications, we’re powering the next era of software.
- Our compass at MongoDB is our Leadership Commitment,
- To drive the personal growth and business impact of our employees, we’re
- committed to developing a supportive and enriching culture for everyone. From
- employee affinity groups, to fertility assistance and a generous parental leave
- policy
- MongoDB, Inc. provides equal employment opportunities to all employees and
- applicants for employment and prohibits discrimination and harassment of any
- MongoDB’s base salary range for this role is posted below. Compensation at the
- time of offer is unique to each candidate and based on a variety of factors such
- as skill set, experience, qualifications, and work location. Salary is one part
- of MongoDB’s total compensation and benefits package. Other benefits for
- eligible employees may include: equity, participation in the employee stock
- purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral
- parental leave, fertility and adoption assistance, 401(k) plan, mental health
- counseling, access to transgender-inclusive health insurance coverage, and
- health benefits offerings. Please note, the base salary range listed below and
- the benefits in this paragraph are only applicable to U.S.-based candidates.
- MongoDB’s base salary range for this role in the U.S. is
- $111,000—$218,000 USD
Benefits
- Equity
- Employee stock purchase program
- Flexible paid time off
- Parental leave
- Fertility assistance
- Adoption assistance
- 401(k) plan
- Mental health counseling
- Transgender-inclusive health insurance
- Health benefits
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