
Software Development · 69 people
SRE - Database Reliability (All Levels)
Posted 8 Oct
What’s this role about? You will own the production database layer end-to-end, focusing on reliability, performance, and security for Aurora PostgreSQL and DynamoDB. This includes managing backups, migrations, observability, and on-call incident response within a regulated fintech environment.
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Company
About Casap Casap's Copilot & Collaboration platform can fully automate disputes end-to-end. We empower institutions and fintechs to intelligently tackle first-party fraud while transforming disputes into an opportunity to build loyalty.
Casap
Casap | Automate Disputes and Chargebacks At Scale

Responsibilities
- This is a hybrid role based out of our San Francisco, CA or New York, NY office.
- Our team works in-office time on Mondays, Wednesdays, and Fridays.
- Aurora PostgreSQL in production: availability, performance, capacity planning
- and major-version upgrades.
- Backups and restores: backup policy, point-in-time recovery, and scheduled
- restore tests with
- measured recovery time and data-loss targets.
- The DynamoDB migration, from the data side: access-pattern and data-model
- review, backfill
- and dual-write plans, validation, cutover and rollback.
- Database access and security: least-privilege roles, credential rotation,
- audit logging and
- encryption, in line with PCI DSS and SOC 2.
- Data-layer observability: slow queries, connection saturation, replication
- lag and storage
- growth, with alerting in Datadog.
- On-call for data-layer incidents: response, follow-through and written
- post-incident reviews.
- Runbooks clear enough that the rest of engineering can operate the databases
- without you.
- You've run PostgreSQL in production and been the person accountable when it
- broke.
- You have deep PostgreSQL skills: query planning, indexing, vacuum and bloat,
- connection pooling, replication and major-version upgrades.
- You've done real backup and restore work: point-in-time recovery, restore
- drills and measured recovery times.
- You know data stores on AWS, including Aurora PostgreSQL (Serverless v2) and
- DynamoDB data modeling (access patterns, key design, capacity).
- You're comfortable with Terraform or OpenTofu, CI pipelines and scripting in
- Python, Go or Bash.
- You've worked under PCI DSS, SOC 2 or a similar regime, or you're ready to.
- You write clearly: runbooks, migration plans and incident reviews that other
- people can act on.
Qualification
Preferred
- A completed migration from a relational database to DynamoDB
- Datadog database monitoring
- Experience in payments, banking, or another fintech setting
Interested in this role?
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