Senior Solutions Consultant

About Braze Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™

mobile engagementmobile marketingmarketing automation for appssoftwaredigital marketingcustomer engagementmarketing technologyemail marketingcross-channel marketingcustomer experience

B

braze.com

1,001-5,000 employees

Software Development

New York, New York

2011

Public Company

287k LinkedIn followers

Raised $314.3M

• Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.
• Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.
• This role is an opportunity to expand on your thought leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
• The role requires some travel, at most 50% at peak times, and is based in our [Office] office.
• Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team
• Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)

• Flexible time off policy to balance your work and life
• Free daily lunch and fully stocked kitchen with snacks and beverages
• Excellent medical, dental, and vision coverage for you and your dependents
• Life insurance, commuter benefits, and parental leave plans
• Collaborative, transparent, and fun loving office culture
• For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $160,000/year, with an expected On Target Earnings (OTE) between $144,000 and $204,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
• Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.
• From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
• Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
• The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
• Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
• The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
• At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
• We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
• This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
• Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI
• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com.
• Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page.
• Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
• To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here.