CCompass Group logo

Compass Group

Food and Beverage Services · 58k people

Senior Retail Warehouse & Events Manager

Posted 16 Oct

What’s this role about? The Senior Warehouse & Events Retail Manager oversees retail merchandise operations, including event setup, inventory management, and vendor relations. This leader is responsible for analyzing performance, coaching staff, and ensuring exceptional guest experiences during high-volume events.

Chicago, Illinois
On-site
$85K – $95K
Full-time
5-10 years exp

Skills required

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Company

About Compass Group Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.

Compass Group

Food ServiceSupport ServicesBusiness & IndustryHealthcare and SeniorsEducationSports and LeisureDefence Offshore & RemoteInternational ClientsContract Cateringand Facilities Management
CCompass Group logo
10,001+ employees
Food and Beverage Services
Public Company
454k LinkedIn followers
Raised $2.5B

Responsibilities

  • Lead retail merchandise operations for concerts, gameday events, and special events.Oversee event setup, execution, staffing, and post-event breakdown.Manage vendor relationships, including scheduling, performance accountability, and commission reporting.Coordinate with event stakeholders to ensure successful retail operations and execution.Monitor inventory accuracy, product distribution, replenishment, and merchandising standards.Analyze sales and operational performance and prepare post-event recaps.Support warehouse and inventory teams during stock counts and retail inventories.Lead, coach, and develop supervisors and event-based retail staff.Promote operational excellence, accountability, and exceptional guest service.

Qualification

RetailManagement & LeadershipHospitalitySports & RecreationLogistics
  • Experience managing high-volume retail or event operations.Strong leadership, communication, organization, and problem-solving skills.Ability to manage multiple priorities in a fast-paced environment.Proficiency in Microsoft Office, particularly Excel and Smartsheet.Availability to work evenings, weekends, holidays, and special events.
  • This position requires a hands-on leader who thrives in a dynamic event environment and is committed to delivering exceptional retail operations and guest experiences.Curious about Life at Levy? Check it out: Levy Culture
  • At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance

Benefits

  • Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
  • About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary
  • The Senior Warehouse & Events Retail Manager is a key leader within United Center Retail Operations, responsible for overseeing event retail execution, inventory management, vendor partnerships, staffing coordination, and post-event reporting. This role supports concerts, gameday events, and special events, ensuring exceptional guest experiences and strong retail performance. The ideal candidate is an analytical, detail-oriented leader with experience in high-volume retail, sports, entertainment, or event environments.
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
  • https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
  • We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
  • Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
  • Applications are accepted on an ongoing basis.
  • Levy maintains a drug-free workplace.
  • Req ID:  1572697
  • Levy Sector
  • [[Cust_clntAcName]]
  • Alyssa Martinez
  • [[req_classification]]

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