Senior Project Manager, Corporate Events

About First Global Management Services, Inc. FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 12 countries with more than 800 team members, FIRST works with clients across industries, including financial services, technology, new & traditional media, automotive, aerospace, healthcare, and professional services. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Learn more at firstagency.com and connect with FIRST on LinkedIn. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, Over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com

First Global Management Services, Inc.

We are FIRST, a global brand experience agency. We tell stories that connect people to the world’s top brands.

Event managementProductionMarketing communicationsInvestor communicationsBrandingSponsorship activationWebsite designGraphic designApp developmentWebcasting

F

firstagency.com

501-1,000 employees

Events Services

New York, New York

1996

Privately Held

64k LinkedIn followers

• FIRST is a leading global brand experience agency providing Content, Creative,
• Digital Technology, Management & Delivery, and Data & Insights services. For 30
• years, we have utilized three flexible delivery models: Embedded teams,
• Corporate Campus operations, and a Full-Service Agency. Managing over 37,000
• events & projects annually across 110 countries, FIRST serves 130+ brands,
• specializing in Fortune 500 companies within the Financial Services, Technology,
• Healthcare, Media, and Professional Services sectors. FIRST is part of the
• broader Encore family of companies. Encore is a global leader in event
• production and technology. Consistently recognized for excellence, recent honors
• include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award
• for sustainability, and more.
• Location: Boston, MA. This is a hybrid role, must live in the Boston area and be
• able to go into office 3 days a week.
• Learn more at www.firstagency.com [http://www.firstagency.com/]
• The Senior Project Manager  is responsible for supporting the client with their
• internal and/or client-facing events and conferences while consistently
• delivering exceptional service through excellent project management and creative
• solutions. This includes the management of all aspects of the event operation,
• from initial briefing to reconciliation, including but not limited to project
• plans, collateral, registration, transportation, hotel accommodations,
• entertainment, food and beverage, gift selection, audio/visual needs, webcasts,
• staging, speaker selection, execution, reconciliation and so on.
• There is a requirement for onsite events to travel domestically or abroad as
• required.
• Full life-cycle planning and execution of multiple key events in a virtual,
• in-person and hybrid capacity
• Financial management, including: budget development and management, expense
• management and invoice processing, timely post-meeting reconciliation and
• final financial reporting
• Sourcing, negotiating and managing site selections, contract management for
• venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel
• accommodations, entertainment, gift selection, audio/visual needs, webcasts,
• staging and speaker selection for all programs; strong focus on vendor
• management
• Work seamlessly with key internal partners on event deliverables (i.e.
• Marketing for print and digital design and collateral elements, Production on
• Audio Visual, Event Technology team on web builds, data team on attendee
• management, Legal and Compliance as required, etc.)
• Virtual event planning and project management including confirming
• appropriate virtual platform, creation of timelines, invitation process,
• thorough and regular communications to attendees, suppliers and stakeholders
• Assist with the training of new joiners
• Manage and mentor a team, which may include up to 5 direct reports.
• Managing vacation schedules for direct reports ensuring coverage for the
• client at all times including providing coverage when team members are out
• of the office on vacation or for an event
• Oversee workload of the team ensuring day to day understanding of
• capacity/pressure points
• Management of staffing assignments considering individual team members
• capacities and capabilities
• Management of personal development reviews for direct reports
• Lead and motivate direct reports, encouraging a productive and positive
• atmosphere
• Work with the team to ensure adherence to the client’s standards of operation
• and policies; ensure compliance and risk guidelines are followed
• Create and closely monitor value adds at every opportunity and demonstrate
• commercial awareness
• Share knowledge of best practices, new suppliers, services and venues
• Deepen relations with existing clients and maximize on all opportunities to
• generate new business

Preferred

• Hospitality, Marketing, Event Management, Communications, Project Management
• services industry or a corporate environment
• management, including but not limited to C-level executive dinners,
• cocktail receptions, meetings, recognition events, and sponsorships
• Extensive experience with managing senior clients in planning and execution
• of events
• Experience managing a team of employees is a plus, but not required as not
• all Senior Project Manager roles have management responsibilities
• Strong proficiency working in Cvent
• Strong proficiency with Microsoft Excel and Microsoft Office
• Advanced project management skills with the ability to manage multiple
• projects simultaneously
• Excellent written and oral communication skills
• Extensive industry knowledge of new suppliers, venues, services, and best
• practices with active participation in the industry
• Strong client management skills with the ability to influence and lead by
• example, fostering a positive environment
• Strong team player, able to co-plan with colleagues and the client on large
• scale programs
• Strong ability to create best practice and take on new initiatives
• independently
• Client centric, approachable, ability to adjust to client needs and style and
• deepen relationships in support of their business and programs; adapt to ever
• changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently;
• ability to think innovatively
• Strong communication skills and empathy for complex issues
• At FIRST, we believe that our success is driven by the passion, creativity, and
• commitment of our teams. That's why we offer a range of benefits and perks to
• support your personal and professional growth
• deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo &
• more
• Global Opportunities: With a presence in 7 countries worldwide, including
• headquarters in London, New York, and Singapore, you may have the opportunity
• to work on exciting projects across different locations.
• United States Residents: The base pay for this position ranges from $95,000.00
• to $109,000.00. This role is also eligible for an annual discretionary bonus.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending accounts
• Paid time off
• Employee assistance program
• Life insurance
• Disability insurance
• Pet coverage
• Wellness stipend
• Mobile phone allowance
• Headspace access
• Teladoc access
• Maven access
• Rocket lawyer access
• Mobilo access
• Aura identity theft protection
• Discretionary bonus