Senior Product Marketing Manager, Integrations

About Aircall.io, Inc. The collaborative, AI-powered platform for customer conversations. Trusted by more than 24,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 24,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.

Aircall.io, Inc.

The collaborative, AI-powered customer communications platform. Trusted by more than 24,000 companies worldwide.

Call center softwareVoIPCloudBusiness phone systemCustomer SupportCall RecordingCall centerBusiness phoneAIArtificial intelligence

A

aircall.io

501-1,000 employees

Software Development

New York, NY

2014

Privately Held

110k LinkedIn followers

Raised $225.6M

• relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on
• one seamless workspace—so every customer conversation drives revenue, resolves
• issues faster, and builds trust. Our AI Voice Agents handle routine interactions
• while your team leads the conversations that matter most. Used by 24,000+
• businesses worldwide.
• We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin,
• New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious,
• product-driven, and execution-focused—built for visible impact, fast decisions,
• and real growth.
• Come join us!
• Aircall is looking for a Senior Product Marketing Manager to own product
• marketing for our integration ecosystem. This is a technical, cross-functional
• role. You will work day to day with Product, Tech Partnerships and our
• go-to-market teams.
• You will define the value customers get when Aircall runs inside HubSpot,
• Salesforce and the rest of our integration set, and you will own the
• positioning, the launches and the evidence behind them. You will go deep with
• Product and Engineering on how these integrations actually work, from the data
• model to call context and sync behaviour, and turn that "how" into a durable
• "why".
• Own the positioning, messaging and value propositions for our strategic
• integration set, starting with HubSpot and Salesforce and extending to
• Shopify, Monday, Pipedrive, Zoho, and others.
• Own HubSpot and Salesforce launches and major updates, including the
• narrative, the launch plan, enablement material, and the go-to-market on the
• Aircall side.
• Lead the go-to-market for AI Actions, which let AI agents do things like book
• a meeting or look up an order, across the integration set, with messaging
• built by use case and by industry.
• Run the campaigns that pair an integration with a vertical to position AI
• Voice Agents, for example ecommerce and Shopify. Own the plan, the messaging
• and the assets, and work with regional and marketing to ship.
• Own the Aircall Marketplace listing for the integrations in your set: the
• positioning, the copy and the assets a customer sees before they connect.
• Build the enablement our GTM team uses: product overviews, demos, one-pagers
• and objection handling for the strategic set.
• Talk to customers and prospects, sit in on GTM conversations, review call
• recordings and win-loss data, read the docs, and use the integration
• yourself.
• Track how top competitors position and deliver their integration experience.
• Turn it into battle cards and objection handling the GTM team trusts, and
• feed it back into product and planning.

• 5+ years of product marketing experience, including real depth on a technical
• B2B SaaS product. You understand how an integration works, not just what it
• does.
• Direct experience in the Salesforce or HubSpot ecosystem. You have marketed
• or launched an integration with one of them, or done product marketing inside
• one of those ecosystems, and you know how they are bought, deployed and
• administered.
• Experience driving product usage, not only launches. You have owned a number
• that tracks how many customers turned a capability on and kept using it.
• Experience launching products. You have run launches end to end, including
• the decision to ship or hold, with stakeholders at every level of seniority.
• Strong positioning & messaging skills. You turn market intel, competitor
• analysis, and win-loss data into positioning the field trusts, and you know
• the difference between a feature comparison and a structural advantage.
• AI Fluency. You build repeatable AI workflows, not one-off prompts, and know
• when to trust, challenge, or override the output. Your bar is better work,
• not more AI activity.
• Strategic, hands-on and collaborative. You see the big picture and you write,
• build and ship the work yourself. You align Product, Sales and regional
• marketing without owning all the decisions.
• Base salary range
• $156,000—$172,000 USD

• At Aircall, we believe diversity, equity and inclusion – irrespective of
• origins, identity, background and orientations – are core to our journey.
• We pride ourselves on promoting active inclusion within our business to foster a
• strong sense of belonging for all. We’re working to create a place filled with
• diverse people who can enrich and learn from one another. We’re committed to
• ensuring that everyone not only has a seat at the table but is valued and
• respected at it by providing equal opportunities to develop and thrive.
• We will constantly challenge ourselves to make sure that we live up to our
• ambitions around diversity, equity and inclusion, and keep this conversation
• open. Above all else, we understand and acknowledge that we have work to do and
• much to learn.