Senior Product Manager, Transportation Platforms

About Via Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments. Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.

Via

How cities connect.

Public transitTransitTechMobility-as-a-ServiceDemand-responsive transportation (DRT)Government technologyGovTechMicrotransitOn-demand microtransitADA paratransitParatransit software

V

ridewithvia.com

501-1,000 employees

Software Development

New York, New York

2012

Privately Held

202k LinkedIn followers

Raised $887.1M

• Be a lead PM responsible for a best-in-class experience for the admin console and “mothership” that public sector agencies rely upon for everything from their long-term transportation planning to real-time operations
• Design end to end experiences that follow the “life of a ride” from booking to confirmation to post-ride history and support
• Build products that help transit agencies increase efficiency for their staff while increasing rider satisfaction; Other metrics include reducing time spent on support and troubleshooting and successful resolution of issues raised by riders
• Create delightful digital experiences that in turn create excellent real-world outcomes for low-income and minority populations
• Partner with engineers and architects to build a sound infrastructure that supports multiple personas and use cases while feeling purpose-built for the end user
• Strive for excellent quality products while pragmatically releasing meaningful features on a regular cadence; employ a test and learn philosophy
• Build the short and long-term roadmap for your products by integrating customer feedback, data, trends and strategic initiatives, in an effort to continuously improve and expand Via’s product offering
• Work closely with key internal and external stakeholders around the globe and different time zones to guide prioritization and make sure that product development is focused and impactful
• Lead cross-team collaboration and work on complicated problems by integrating with other product managers and development teams across the organization
• Get the job done, sync teams, while keeping the big picture firmly in mind

• Minimum of 7 years of Product Management experience in B2C or B2B SaaS products
• Excellent collaborative written and verbal fluency in English
• Able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like
• Demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch
• Excellent analytical abilities and a strong business acumen - an MBA is a plus
• A great multitasker who thrives in a dynamic, fast-paced work environment
• Pro-active and independent achiever, self-learner, able to handle a task from idea to production
• Team Player, with great communication/listening skills and a can-do attitude
• Thrive in fast-paced environments
• Balance delivery of MVPs with an unwavering commitment to world class products
• A firm believer in a “Data First” philosophy but can also make decisions in ambiguous situations
• Passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $150,000 - $200,000 per year
• Comprehensive health coverage, with low-cost dental and vision plans
• A 401(k) with a generous company match and vesting
• Fully paid parental leave for new parents, with extended leave options
• Additional benefits (mental health, pet insurance, and other wellness perks)
• 20 days of paid time off (PTO) annually
• Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
• Ready to join the ride?