Consumer Services · 3.1k people
Senior Product Designer
Posted 8 Oct
What’s this role about? You will own the end-to-end design of complex identity and verification journeys, leading initiatives from discovery through launch. You will also partner with Product and Engineering teams to define product direction and improve user experiences through research and experimentation.
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Company
About CLEAR - Corporate CLEAR is the security identity company making experiences safer and easier—physically and digitally. With over 41 million Members and a growing network of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether you are in the airport, at the stadium, or on your phone, CLEAR connects you to the things that make you, you. CLEAR+ helps you speed through airport security, while CLEAR1 is our enterprise product that powers trusted identity solutions for businesses across healthcare, travel, and financial services. Headquartered in New York City with offices in Austin, TX and Washington D.C., CLEAR’s mission is to strengthen security and create frictionless experiences.
CLEAR - Corporate
You are You.
Responsibilities
- Own design end to end: Lead high-impact initiatives from discovery and concept development through prototyping, detailed design, and launch, with a high bar for craft
- Shape product direction: Work with Product and Engineering to define problems, frame opportunities, and turn user needs and business goals into intuitive, high-quality experiences
- Advocate for users: Use research insights, analytics, and experimentation to find friction and keep improving the product experience
- Design for trust: Balance usability with privacy, security, and accessibility in experiences people rely on to verify who they are
- Contribute to the design system: Help evolve shared components, patterns, and standards so experiences stay consistent across CLEAR
- Raise the bar for the team: Give thoughtful feedback in critiques, share your approach, and mentor other designers informally
- Measurable improvements in the journeys you own, such as completion rates, drop-off, and time to verify
- Quality, usability, and consistency of the experiences you ship
- Strong partnerships with Product and Engineering, with work moving quickly from discovery to launch
- Contributions that strengthen the design system and raise the craft of the broader team
- Experience: 5+ years in product design, ideally including complex, multi-step flows or regulated products
- Hands-on craft: A portfolio that shows high-quality digital experiences you designed yourself, with strong interaction, visual, and systems thinking
- Problem solving: Experience using customer insight to solve complex product problems and turning ambiguity into clear design direction
- Cross-functional partnership: Skill in working with Product and Engineering to prioritize opportunities and take products from concept to launch
- Clear communication: The ability to present your work, explain your design decisions, and bring stakeholders along
- Sound judgment: The ability to balance customer needs, business outcomes, technical constraints, privacy, and security while moving quickly in a fast-paced environment
- At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
- We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000.00 - $180,000.00, depending on levels of skills and experience.
- The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
- We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
Qualification
Benefits
- Comprehensive healthcare plans
- Family-building benefits
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships
- CLEAR Plus membership
- 401(k) retirement plan with employer match
- Catered lunches
- Learning and development stipends
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