Senior Lead Product Manager, Decisioning Platform

About PayPal We're championing possibilities for all by making money fast, easy, and more enjoyable. Our hope is to unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day. For support, visit the PayPal Help Center. https://payp.al/help For employment opportunities, check out our job openings in the 'Jobs' tab. We're an equal opportunity employer that welcomes diversity, and offer generous benefits to help you thrive at work and in your free time. NMLS#910457: https://nmlsconsumeraccess.org/

PayPal

Online PaymentsMobile CommercePayment SecurityMoney TransfersPayment ProcessingMonetization for Developersand E-commerce

P

paypal.com/us/home

10,001+ employees

Software Development

San Jose, CA

Public Company

1.7M LinkedIn followers

Raised $12.2B

• At PayPal, real-time decision-making powers customer protection and global commerce. Our Risk Decisioning Platform drives fraud, credit, and compliance decisions, processing massive signal volumes in milliseconds. We're looking for a Lead Product Manager to own the strategy, roadmap, and execution for a core platform pillar. You'll work backwards from measurable outcomes — loss reduction, CX, efficiency, and revenue — translating them into grounded specifications. You'll collaborate with engineering, data science, risk strategy, and UX to build scalable solutions, track platform health metrics, drive legacy migration, and enable real-time experimentation and rule governance. You'll lead product reviews and steering committee updates as a subject matter expert. The ideal candidate brings a strong technical foundation in scaled platforms — recommendation engines, real-time inference systems, or ML/AI infrastructure — with broad impact across fraud, credit, and compliance.
• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
• Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
• Any general requests for consideration of your skills, please Join our Talent Community.
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Required

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred

• Experience building or managing products in the decisioning, recommendation engine, or real-time scoring space (e.g., fraud scoring, credit underwriting, personalization platforms).
• Familiarity with feature stores, real-time inference pipelines, rule engines, or A/B experimentation frameworks.
• Track record of driving platform adoption across multiple internal customer teams.
• Strong data intuition: ability to define and interpret platform metrics, run analyses, and translate findings into product decisions.
• Experience with agile delivery at scale, including cross-team dependency management and milestone-driven roadmap execution.
• Subsidiary
• PayPal
• Travel Percent
• 10
• The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is
• Primary Location | Pay Range
• San Jose, California: ($196,500.00 - $291,500.00 Annually)
• Additional Location(s) | Pay Range
• Chicago, Illinois: ($178,500.00 - $265,100.00 Annually) Austin, Texas: ($178,500.00 - $265,100.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
• For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.