
IT Services and IT Consulting · 44k people
Senior Analyst, Business Development
Posted 15 Oct
What’s this role about? The Senior Analyst will support global strategic accounts by managing day-to-day customer engagement and coordinating internal stakeholders to drive commercial opportunities. They will also assist in preparing executive-level materials, managing account plans, and ensuring the execution of strategic priorities across the global acquiring business.
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Company
About Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Mastercard
Powering economies and empowering people

Responsibilities
- Support Global enablers lead in the day-to-day management of selected key global strategic accounts.
- Develop a strong understanding of each customer’s business, priorities, operating model and strategic agenda to help identify where Mastercard can add value.
- Help prepare for customer meetings, executive engagements, business reviews and strategic workshops, including agendas, briefing materials, presentations and follow-up actions.
- Maintain clear account plans, priorities, actions and deliverables to ensure commitments are progressed and key initiatives remain on track.
- Support regular engagement with customers across business, product and commercial topics.
- Coordinate customer requests and ensure the right Mastercard teams are engaged to provide timely and high-quality responses.
- Support the preparation and delivery of QBRs, strategic reviews and other key customer touchpoints.
- Assist with customer proposals, RFP responses, commercial discussions, business cases and internal approval processes.
- Coordinate inputs from product, services, legal, finance, regional and other cross-functional teams to support deal development and execution.
- Support senior team members on strategic deals, negotiations and new partnership initiatives.
- Act as a connector across Mastercard teams and markets to support the execution of global account priorities..
- Follow up on actions and dependencies arising from customer and internal meetings and help drive them through to completion.
- Help ensure relevant internal stakeholders remain aligned on account priorities, customer commitments and upcoming milestones.
- You are proactive, organised and commercially minded, with a strong interest in customers and relationship management.
- You have experience or exposure to account management, business development, partnerships, sales, or another client-facing commercial role.
- You are comfortable supporting complex strategic customers and managing multiple priorities, stakeholders and workstreams at the same time.
- You communicate clearly and confidently and can prepare high-quality customer and executive-level materials.
- You have strong relationship-building skills and enjoy working collaboratively across functions, markets and seniority levels.
- You demonstrate ownership, attention to detail and a strong bias toward execution and follow-through.
- Familiarity with the payments ecosystem, digital commerce, acquiring, commerce platforms or emerging payments trends is an advantage.
- Bachelor’s degree required.
- Success in this role means becoming a trusted and highly effective partner to the global enablers team and the customers they manage, helping the team deliver a consistently strong customer experience and execute strategic priorities with pace and discipline.
- Deepen relationships with key strategic customers.
- Improve the quality and consistency of customer engagement and account management.
- Progress commercial opportunities and strategic initiatives from discussion through execution.
- Ensure customer commitments, actions and cross-functional workstreams are well coordinated and delivered.
- Strengthen internal alignment around account priorities and upcoming milestones.
- Enable senior account leads to spend more time on strategic relationship development and commercial growth.
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
- In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.THIS POSTING IS NOT FOR A CURRENT VACANCY, BUT MASTERCARD IS SEEKING RESUMES TO REVIEW IN THE FUTURE WHEN JOBS BECOME AVAILABLE.
- Pay Ranges
- Purchase, New York: $114,000 - $182,000 USD
- Atlanta, Georgia: $99,000 - $158,000 USD
- Boston, Massachusetts: $114,000 - $182,000 USD
- New York City, New York: $119,000 - $190,000 USD
Qualification
Benefits
- Medical insurance
- Prescription drug insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Flexible spending account
- Health savings account
- Paid parental leave
- Bereavement leave
- Paid sick and safe time
- Vacation time
- Personal days
- Paid holidays
- 401k
- Deferred compensation
- Fitness reimbursement
- Tuition reimbursement
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