Program Manager, AI and Digital Engagement

About UChicago Medicine For nearly a century we have pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improve the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality.

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2-10 employees

Hospitals and Health Care

Harvey, IL

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• Lead workforce readiness, enablement, and adoption strategies for digital and
• AI-enabled tools and workflows across diverse clinical, operational, and
• administrative populations
• Design and oversee delivery of education and enablement programs including
• live learning, e-learning, job aids, simulation, and other approaches that
• build workforce competency and confidence with AI tools and digitally-enabled
• care workflows.
• Apply change management, adult learning, and workforce adoption principles to
• develop approaches tailored to different audiences, workflows, and levels of
• digital readiness.
• Partner across clinical education, nursing professional development, human
• resources, operational leadership, and other teams to integrate digital and
• AI capabilities into existing organizational infrastructure.
• Establish and monitor measures of workforce readiness, competency,
• utilization, and adoption; analyze results and recommend interventions to
• address identified gaps.
• Continuously evaluate and refine enablement strategies based upon adoption
• data, workforce feedback, organizational priorities, and evolving
• technologies.
• Serve as a liaison and connector across educational teams throughout the
• health system and relevant Biological Science Division teams (i.e. nursing,
• simulation center, human resources)
• Translate enterprise digital and AI priorities into actionable transformation
• roadmaps, workplans, milestones, governance structures, and measurable
• outcomes.
• Lead complex cross-functional digital transformation initiatives from
• strategy and readiness through implementation, adoption, optimization, and
• sustainment.
• Partner with the Center for Digital Transformation, AI Governance, Data
• Governance, IT, clinical informatics, and operational leaders to prioritize
• initiatives, manage dependencies, and align transformation efforts with
• organizational priorities.
• Establish and maintain program governance, executive-level reporting, risk
• and issue management, success measures, and escalation pathways.
• Use data, performance measures, and stakeholder insights to assess progress,
• identify barriers, and recommend strategic or operational adjustments.
• Navigate ambiguity and competing priorities, exercising judgment to advance
• work and escalate decisions appropriately.
• Represent the AI and digital engagement program in relevant committees,
• councils, and leadership forums.
• operational leaders, and the workforce, ensuring digital transformation
• efforts reflect user needs, organizational priorities, and operational
• realities.
• Build and lead networks of champions, super-users, and liaisons to support
• peer engagement, adoption, feedback, and sustainment.
• Establish workforce listening mechanisms including surveys, focus groups,
• listening sessions, and other feedback channels to identify sentiment,
• workflow concerns, knowledge gaps, and barriers to adoption.
• Synthesize workforce feedback, adoption data, and operational insights into
• actionable recommendations for technology, product, and clinical and
• operational leaders.
• Develop and deliver clear, audience-specific communications that translate
• complex digital concepts and transformation priorities into credible,
• actionable messages for executives, leaders, and frontline teams.
• Influence stakeholders across organizational boundaries without direct
• authority, facilitating alignment and resolving barriers to successful
• transformation.
• Performs other duties as assigned in support of departmental and
• organizational priorities.
• Bachelor’s degree required; master’s degree preferred in organizational
• development, education, nursing, instructional design, or a related clinical
• field
• 5-7+ years of progressive experience in project management, change
• management, healthcare technology, or related work, including experience
• leading initiatives in complex, matrixed organizations
• Excellent organizational, interpersonal, and professional communication
• Strong strategic, analytical, and problem-solving skills
• Strong stakeholder management and facilitation skills
• Strong organizational and program management skills
• Ability to operate independently and navigate ambiguity
• Ability to learn quickly and apply emerging technologies
• Knowledge of change management, adult learning theories, and workforce
• adoption principles and ability to apply them
• Ability to use data, feedback, and performance measures to evaluate adoption,
• identify opportunities, and inform decision
• Proficiency with Microsoft Office and other tools used to support program
• management, analysis, communication, and collaboration
• Job Type: Full Time
• Shift: Day Shift

• UChicago Medicine is committed to transparency in compensation and benefits.
• The pay range provided reflects the anticipated wage or salary reasonably
• expected to be offered for the position.
• The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of
• current market data, reviewed on an annual basis. Compensation offered at the
• time of hire will vary based on candidate qualifications and experience and
• organizational considerations, such as internal equity. Pay ranges for employees
• subject to Collective Bargaining Agreements are negotiated by the medical center
• and their respective union.
• Review the full complement of benefit options for eligible roles at Benefits -
• UChicago Medicine [https://www.uchicagomedicine.org/about-us/careers/benefits].