Manager, Project Manager | Market Community Engagement Lead - Chicago (Central Region)

About Capital One At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Capital One

Business Banking

C

capitalone.com

10,001+ employees

Financial Services

McLean, Va

Public Company

1.2M LinkedIn followers

Raised $5.5B

• Serve as the local market expert, developing comprehensive neighborhood profiles and uncovering local insights that feed into our centralized Market Programming design engine. Activate high-impact, repeatable experiences and localized campaigns within the Central footprint.
• Collaborate with Community Impact & Investment, Global Policy Affairs, and the Market Presidents Network (MPN) to align on local portfolios, track grant partnerships, and co-plan regional program amplification.
• Serve as the physical activation arm for community investments. Partner with Community Impact & Investment to connect vetted non-profit partners and grantees into Café programming and local events.
• Partner side-by-side with Café Coaches, Market Executives, and Café teams. Deliver Café readiness planning and preparedness tools to ensure Café Ambassadors are equipped to execute experiences seamlessly.
• Consult, review, and shepherd all local event proposals through the Well Managed Risk Review process. Manage local event budgets, 3rd party vendor contracts, POs, and invoices in compliance with corporate standards.
• Establish trust-based relationships with local civic, business, and non-profit organizations. Bring net-new strategic relationships and sponsorships to the market through compelling brand storytelling.
• Uncovering hyper-local community needs and feeding insights back into the Market Programming team to shape scalable, repeatable experiences.
• Localizing national brand activations and product campaigns through structured in-Café and out-of-Café experiences.
• Seamlessly deploying both wide-net financial health offerings (e.g., Money & Life) and hyper-localized community programs in targeted markets.
• Acting as an experiential programming execution liaison
• Location: Candidate must reside in or be willing to relocate to the Chicago, IL metropolitan area with the ability to travel up to 50% regionally and nationally.

Required

• Bachelor’s Degree or Military experience
• At least 3 years of project or process management experience
• At least 2 years of business development or community engagement experience

Preferred

• 4+ years of project, process, or event management experience
• 5+ years working in a customer-facing or community-centric environment (Retail, Hospitality, Corporate Responsibility, or Non-Profit management)
• Proven experience navigating complex, matrixed stakeholder environments with cross-functional pod structures
• Experience managing event budgets, vendor contracts, and compliance or risk protocols
• The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
• Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Health insurance
• Performance based incentive compensation
• Cash bonus
• Long term incentives