Product Operations & Strategy Associate

About Coinflow Coinflow (fka Coinflow Labs) is the next-generation payment service provider revolutionizing global financial infrastructure with stablecoins, AI-driven fraud prevention, and instant settlement. Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity, global pay-in, multi-currency FX, and unified payouts—all in one intuitive platform. We serve marketplaces, fintechs, remittance providers, gaming platforms, and e-commerce merchants worldwide. Coinflow is proudly headquartered in Chicago, Illinois. Learn more @ coinflow.cash

Coinflow

The future of payments, delivered today.

See all employees

C

coinflow.cash

51-200 employees

Financial Services

Chicago, Illinois

Privately Held

15k LinkedIn followers

Raised $28.7M

• Partner and vendor due diligence: Own intake-to-submission for due diligence questionnaires, RFIs and information requests from banks, processors, vendors and enterprise merchants. Answer the recurring questions yourself (company overview, products and money flows, ownership and UBOs, licenses, policies, security posture), route the rest to the right owner, and hit every deadline
• Answer library and records: Maintain our due diligence answer library and document repository (corporate docs, org chart, policies, audit and security reports) so every answer is current, accurate and reusable
• Linear and delivery hygiene: Run a weekly sweep of the Linear board so owners, statuses, priorities and due dates are set and stale or blocked work is flagged; triage incoming requests from other teams with enough context to act on
• Cross-team communication: Keep Sales, Support, Risk and Partnerships informed on what's shipping and changing; coordinate launch checklists, capture decisions and drive follow-ups from product meetings; run small cross-functional projects end to end
• Research and reporting: Prepare roadmap snapshots, release notes and status summaries for leadership; run competitive, market and vendor research and turn messy inputs into clear memos

Required

• 1-3 years in operations, onboarding or implementation, compliance operations, project coordination, or Big 4 audit/advisory, ideally at a fintech, payments company or bank
• Excellent written communication; able to answer a partners question accurately in two clean sentences
• Strong attention to detail and comfort keeping many requests moving at once
• High ownership: you finish what you start and close loops without being chased
• Comfortable working across many teams and following up persistently and politely
• Fluency with work tools (Linear or Jira, Slack, Google Workspace, Notion) and a habit of using AI tools to speed up repetitive work
• Comfortable with ambiguity and the pace of a high-growth startup, and ready to work hard

Preferred

• Experience in payments, fintech, or financial services
• Familiarity with cards, ACH, other payment rails, or KYB/KYC/AML concepts
• Experience completing vendor, security, or bank due diligence questionnaires
• Experience being part of world class operations and high functioning product organizations.

• Competitive compensation including base salary, performance bonus, and meaningful ownership
• Broad exposure across product, compliance, partnerships, and engineering at a rapidly scaling fintech
• Direct work with the Head of Product and visibility into how leadership decides what to build
• Collaborative and innovative work environment with world-class investors
• The base salary range for this role is $85,000 - $120,000 USD + equity. The actual base salary offered depends on a variety of factors, including but not limited to experience, education, skills, qualifications, and business needs.
• Join the team rewriting how money moves worldwide—and become a driving force in the $194 trillion cross-border payments market.