Product Operations Specialist

About McGraw Hill LLC. We are a leading global education company that partners with millions of educators, learners and professionals around the world. At McGraw Hill, we believe that your diverse experiences enrich the way you learn, teach and grow. Every educator teaches differently. Every institution has a unique approach. Every learner forges their own path to become who they want to be. We know that no two journeys are the same – and support your path, wherever it may take you. Our mission is to guide you along the path to unlock your potential, no matter where your starting point may be. Through our commitment to equity, accessibility and inclusion, we foster a culture of belonging that respects and reflects the diversity of the people and communities we serve. For over 130 years, we have never stopped innovating to meet the ever-changing needs of educators and learners – and will continue to support and celebrate your efforts every step of the way. Find your path to what’s possible. Learn more at https://careers.mheducation.com/

McGraw Hill LLC.

Find your path to what’s possible.

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M

mheducation.com

1,001-5,000 employees

Education Administration Programs

New York, NY

Privately Held

470k LinkedIn followers

• Coordinate calendars, meetings, workshops, and planning sessions for Product leadership, preparing agendas, capturing action items, and following up on key decisions.
• Support quarterly planning, roadmap reviews, governance meetings, and other operational rhythms by organizing materials, maintaining documentation, and ensuring information flows efficiently across teams.
• Prepare executive presentations, reports, dashboards, and communications that provide leaders with clear visibility into priorities, milestones, and organizational health.
• Maintain operational systems, documentation, roadmaps, and planning artifacts, ensuring information is accurate, organized, and up to date.
• Assist with onboarding activities, team communications, purchasing requests, travel coordination, meeting logistics, and other administrative needs that support the Product organization.
• Leverage AI tools and automation to streamline routine work, improve reporting, organize information, and increase team efficiency.
• Identify opportunities to simplify workflows and improve operational processes, documentation, and cross-functional collaboration.
• Partner with Product, Engineering, UX, PMO, and business teams to support successful planning, coordination, and execution across the organization.

• Bachelor's degree or equivalent experience, with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with exceptional attention to detail and follow-through.
• Strong curiosity, initiative, and a desire to learn new systems, processes, and technologies.
• Interest in using AI and automation tools to improve productivity and simplify repetitive work.
• Experience through internships, coursework, or professional roles using tools such as Microsoft Office, Jira, Confluence, Smartsheet, Productboard, or similar collaboration and planning platforms.
• Ability to create organized reports, presentations, documentation, or dashboards that communicate information clearly.
• Strong problem-solving skills and a continuous improvement mindset, with the confidence to identify opportunities to make processes more efficient.
• Ability to build positive working relationships across Product, Engineering, UX, PMO, and other cross-functional teams while providing exceptional operational and administrative support.

• The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.
• The pay range for this position is between $54,500 - $63,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
• McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
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