Retail Office Equipment · 810 people
Director, Brand and Creative Services
Posted 21 Oct
What’s this role about? Lead the brand and creative services function, setting multiyear brand strategy and directing brand governance, measurement, creative development, and production across digital and print channels. Build the operating model and team capabilities, manage talent, budgets, and external partners, and advise leaders while aligning brand, creative, user experience, product design, and marketing teams.
Skills required
Tap the ones you have
Want to get this job faster?
Apply with AI
No more application formsOur AI fills them in and submits them for you. You just pick the jobs.
Find hiring manager
Reach the person hiringEmail the person behind the job, not the inbox.
Company
About Zoro Tools, Parts, and Supplies for Your Business™ Zoro has the tools, parts, and supplies your business needs to get the job done—all at affordable prices. Shop millions of products for every industry, from manufacturing and construction to plumbing, electrical, and more. We partner with thousands of distributors across the U.S. to deliver the items your business needs with fast, free shipping and friendly customer service. Considering a career with Zoro? Take the first step by exploring our open roles.
Zoro
Tools, Parts, and Supplies for Your Business™
Responsibilities
- The Director, Brand and Creative Services leads the brand and creative services
- function and sets the multiyear strategy for brand positioning, differentiation,
- and expression across the business. The role directs brand governance, brand
- health measurement, and creative development and production across digital and
- print channels. That includes building a digital design capability within a team
- that currently focuses on print and email production. The role reports to
- marketing leadership and advises marketing and company leaders. It is
- accountable for functional decisions, talent, budget, external partners, and
- alignment across functions.
- Develop and own the multiyear brand strategy, positioning, and investment
- roadmap, using research, performance data, and business priorities to guide
- decisions
- Establish brand health measurement and translate insights into clear
- recommendations that strengthen differentiation, relevance, and performance
- Lead the integrated brand and creative services function across brand
- management, campaigns, digital design, creative production, and high-volume
- print and email delivery
- Set the creative vision and design direction, positioning the function as a
- strategic partner across campaigns, digital experiences, products, and
- customer journeys
- Define the operating model, governance, standards, and shared processes that
- align brand, creative services, user experience, product design, and
- marketing teams
- Build and lead a high-performing organization through talent development,
- workforce planning, hiring, budget management, and effective use of internal
- and external partners
Qualification
- 10+ years' experience in brand strategy, marketing, creative services, or
- design, including leading a creative or design team and setting multiyear
- brand or marketing strategy
- Experience establishing creative processes, governance, or operating
- structures where little formal process existed.
- Experience building or maintaining brand guidelines or a design system on a
- centralized platform.
- Experience managing creative budgets and external agencies, freelancers, or
- production partners.
- Experience presenting strategic recommendations to and influencing senior
- leaders
- Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is
- designed to foster and reward our team members for strong performance. Total
- compensation will be highly competitive.
- In addition to competitive compensation, Zoro offers comprehensive benefits and
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on
- day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave
- for birth parents and up to 4 weeks paid leave for non-birth parents. We also
- support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal
- membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company
- holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no
- employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial
- counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural,
- community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions
- around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access
- to the onsite gym, and incredible city skyline views
- For additional information and details regarding our benefits and our parent
- company, W. W. Grainger, please click on the link here
- The pay range provided is not a guarantee of compensation. The range listed
- reflects the expected base pay for this position at the time of posting, based
- on the role's job grade. Actual compensation may vary depending on factors such
- as location, relevant experience and individual qualifications.
- Illinois
- $129,500—$215,800 USD
Interested in this role?
Recommended jobs
- V
Creative Director, Copywriter
VML·Chicago
$100K – $230KHybridFull-time10+ years expSkills required
Creative directionCopywritingStorytelling - V
Creative Director, Copy
VML·Kansas City
$100K – $230KHybridFull-time10+ years expSkills required
CopywritingCreative leadershipScriptwriting - V
Creative Director, Art
VML·Kansas City
$100K – $230KHybridFull-time10+ years expSkills required
Art directionCreative leadershipConcepting