SSnyk logo

Snyk

Computer and Network Security · 1.5k people

Implementation Consultant

Posted 21 Oct

What’s this role about? The Implementation Consultant will guide enterprise customers through post-sales onboarding to ensure successful deployment of the Snyk platform. This involves managing multiple implementation projects, configuring security rollouts, and collaborating with internal teams to resolve technical blockers.

Boston, Massachusetts
Hybrid
$103K – $129K
Full-time
2-5 years exp
100 Summer St, 7th Floor, Boston, Massachusetts 02110
Bachelor degree

Skills required

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Company

About Snyk Snyk, the AI security company, empowers the AI-driven enterprise to develop and secure its future, ensuring organizations can trust AI to innovate without limits. The Snyk AI Security Platform secures software at build speed, weaving protection directly into the creation flow to secure GenAI code, AI-native applications, and agentic systems. By delivering visibility, control, remediation and autonomous defense securely at inception, Snyk enables more than 4,800 global customers to build fearlessly in the AI era.

Snyk

Unleash AI innovators - securely.

SSnyk logo
1,001-5,000 employees
Computer and Network Security
Privately Held
Raised $1.3B

Responsibilities

  • Software is being rewritten in real time. AI agents are starting to write more code than humans do, at a speed no security team has ever had to match, and that single shift is opening up the biggest opportunity our industry has seen in a decade. We're not bracing for it, we're building the company that owns it.
  • Snyk is building the next generation security platform where security isn't a set of tools people operate. It's a team of security agents working alongside your engineers, finding, fixing, and governing risk at the speed software is now built. These agents work alongside both the company build and the agents they adopt. Security stops being a queue of work waiting for people, and becomes a coordinated workforce companies direct and trust.
  • Snyk is hiring an Implementation Consultant to guide enterprise customers through post-sales onboarding, taking them from signed contract to a working application security program. You will deliver implementation engagements for a defined set of customers, working with development and security teams to deploy the Snyk platform across their SDLC, CI/CD pipelines, and cloud infrastructure. This role combines hands-on technical work with project delivery: you are the person customers rely on to get Snyk set up correctly and in use by their teams.
  • Deliver customer implementations from kick-off through closure, following Snyk's onboarding methodology and keeping scope, schedule, and risk on track.
  • Manage a portfolio of onboarding engagements at the same time, with guidance from senior consultants and your manager on complex or unfamiliar situations.
  • Work with development and security teams at customer organizations to configure a Snyk rollout that fits their SDLC, CI/CD tooling, and cloud environment.
  • Run project kick-offs, working sessions, and regular status reviews, keeping customer stakeholders informed on progress, dependencies, and open issues.
  • Capture customer technical requirements and relay them to Snyk's internal teams, and explain Snyk's platform capabilities in terms a customer's engineers can act on.
  • Use and contribute to Snyk's onboarding playbooks, templates, and technical assets so that each implementation is consistent and repeatable.
  • Collaborate with Sales, Product Management, Engineering, and Support to resolve blockers and help customers reach value faster.
  • Troubleshoot integration and configuration issues hands-on across source control, CI/CD, container, and cloud environments.
  • Show customer teams how to apply developer-first security practices so adoption continues after the engagement ends.
  • Share recurring issues and feedback from the field with product and enablement teams.

Qualification

TechnologySoftwareConsultingSecurity & SafetyCustomer Service & Support
  • 3+ years in technical consulting, professional services, or another customer-facing technical role, including hands-on SaaS software implementation.
  • Working knowledge of the SDLC and modern DevOps methodologies, and an understanding of where security fits into both.
  • Hands-on experience with CI/CD and DevOps tooling (for example Jenkins, GitHub Actions, GitLab, Azure DevOps, Kubernetes).
  • Experience managing multiple customer projects at once and delivering them on schedule.
  • The ability to explain technical topics clearly to audiences ranging from individual developers to security and engineering managers.
  • Genuine interest in application security and belief that a developer-first approach is the right way to solve it.
  • Consultative aptitude for bringing people, technology, and process together, with strong relationship-building and project management skills.
  • Working fluency with AI-assisted tools (Claude, Gemini, or similar) and comfort with how AI-generated code is changing what customers need to secure.
  • Excellent written and verbal communication, plus an organized and disciplined approach to problem solving.
  • Nice to have: proficiency in a scripting language such as Python, JavaScript, or another modern language.
  • Nice to have: prior experience as a solutions architect, sales engineer, or technical account manager for AppSec, CI, or DevSecOps products.
  • Nice to have: a security certification such as CISSP, CSSLP, or CEH.
  • Nice to have: a Project Management Professional (PMP) certification or equivalent project management credential.
  • Nice to have: a Computer Science degree or equivalent programming background, and exposure to enterprise-scale web technologies and microservices.

Benefits

  • Medical benefits
  • Mental health care
  • Paid time off
  • Annual wellness stipend
  • Life insurance
  • Disability coverage
  • Retirement contributions
  • Lifestyle spending accounts
  • Financial wellness resources
  • Backup childcare
  • Family care
  • Equity
  • Bonus

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